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Direct MessagesDate/Time: Mon, 06 May 2024 20:40:29 +0000
Unable to connect to the data feed
View Count: 664
| [2017-04-09 23:10:44] |
| User32803 - Posts: 18 |
|
Everything was working through the close on Friday, April 7, 2017. (Note: I only trade spot forex.) Gain Capital/OEC had a software upgrade today which I implemented. Now Sierra Charts will no longer connect. Gain Capital states everything is correct/enable on their side. I checked the Gain Capital/OEC problem area in the Sierra Charts documentation and did not see anything that would help me. Maybe I just missed something. I will send a copy of the login log to you. Hopefully you can tell me what I need to do to get Sierra Charts to connect again. Thank in advance. |
| [2017-04-09 23:34:01] |
| User32803 - Posts: 18 |
|
Everything was working through the close on Friday, April 7, 2017. (Note: I only trade spot forex.) Gain Capital/OEC had a software upgrade today which I implemented. Now Sierra Charts will no longer connect. Gain Capital states everything is correct/enable on their side. I checked the Gain Capital/OEC problem area in the Sierra Charts documentation and did not see anything that would help me. Maybe I just missed something. I will send a copy of the login log to you. Hopefully you can tell me what I need to do to get Sierra Charts to connect again. Thank in advance. Reading Internal Order ID file. | 2017-04-09 16:11:27 Reading Trade Orders file. | 2017-04-09 16:11:27 Reading Trade Positions file. | 2017-04-09 16:11:27 Listening on UDP port 22903. | 2017-04-09 16:11:27 Software version: 1540 | 2017-04-09 16:11:27 Uses New Spreadsheets | 2017-04-09 16:11:27 Usage end date: 2018-07-12 | 2017-04-09 16:11:27 Enabled for: Advanced Features. | 2017-04-09 16:11:27 Enabled for: Advanced Features 2. | 2017-04-09 16:11:27 Enabled for: Sierra Chart Historical Data Service. | 2017-04-09 16:11:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-09 16:11:27 Current selected Data/Trading service: GAIN Capital/OEC | 2017-04-09 16:11:27 Chart Update Interval: 900 | 2017-04-09 16:11:27 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-09 16:11:27 2017-04-09 16:11:30 Local computer time | 2017-04-09 16:11:27 2017-04-09 23:11:30 Local computer time in UTC | 2017-04-09 16:11:27 2017-04-09 16:11:30 Local computer time in SC Time Zone | 2017-04-09 16:11:27 2017-04-09 23:11:28 Server time in UTC | 2017-04-09 16:11:27 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-04-09 16:11:27 Program path: C:\SierraChart\ | 2017-04-09 16:11:27 Data Files path: C:\SierraChart\Data\ | 2017-04-09 16:11:27 OS Version Number: 6.2 | 2017-04-09 16:11:27 Locale Setting: C | 2017-04-09 16:11:27 Checking for new symbol settings for service code oec | 2017-04-09 16:11:27 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:27 Symbol settings are up-to-date for oec | 2017-04-09 16:11:31 Files to Open on Start up | Opening file: default.cht | 2017-04-09 16:11:33 EUR/USD 120 Min #4 | Reloading chart. | 2017-04-09 16:11:33 EURUSD 240 Min #1 | Reloading chart. | 2017-04-09 16:11:33 EURUSD #2 | Reloading chart. | 2017-04-09 16:11:33 Using Bid/Ask average for last trade price for EUR/USD | 2017-04-09 16:11:34 Intraday data recording state for symbol EUR/USD is set to download 'Pending'. | 2017-04-09 16:11:34 HD Request # 2 | Downloading Intraday chart data for EUR/USD to the file EUR[USD.scid. Service: gaincapital | 2017-04-09 16:11:34 HD Request # 2 | Download start date-time: 2017-04-07 14:00:15.000 | 2017-04-09 16:11:34 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-04-09 16:11:34 Socket (4) | Creating socket. | 2017-04-09 16:11:34 Using Bid/Ask average for last trade price for EURUSD | 2017-04-09 16:11:34 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-04-09 16:11:34 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-04-09 16:11:35 HD Request # 2 | Sending historical data logon request message. | 2017-04-09 16:11:35 Socket (4) | Initiating close of socket by core. | 2017-04-09 16:11:35 HD Request # 2 | Error downloading historical Intraday data for EUR/USD. Historical data logon error: Invalid/missing data for service code: gaincapital | 2017-04-09 16:11:35 Socket (4) | Shutdown started. Waiting for graceful close. | 2017-04-09 16:11:35 Socket (4) | Socket gracefully closed by remote side. | 2017-04-09 16:11:35 Socket (4) | Closed. | 2017-04-09 16:11:35 Historical data download thread signaled to stop. | 2017-04-09 16:11:35 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EUR/USD | 2017-04-09 16:11:35 HD Request # 2 | Intraday download COMPLETE for EUR/USD. Completion time: 0s. Unique request ID: 1 | 2017-04-09 16:11:35 Removed historical data download ID 1 | 2017-04-09 16:11:35 HD Request # 3 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-04-09 16:11:35 HD Request # 3 | Download start date-time: 2017-04-09 15:25:12.000 | 2017-04-09 16:11:35 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2017-04-09 16:11:35 Socket (5) | Creating socket. | 2017-04-09 16:11:35 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-04-09 16:11:35 HD Request # 3 | Sending historical data logon request message. | 2017-04-09 16:11:35 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-04-09 15:25:12. Record interval: 0. Symbol: EURUSD | 2017-04-09 16:11:35 HD Request # 3 | Decompressing data. | 2017-04-09 16:11:35 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:36 HD Request # 3 | Receiving Intraday data for EURUSD starting at 2017-04-09 15:25:12 | 2017-04-09 16:11:36 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-04-09 15:25:14 | 2017-04-09 16:11:36 Socket (5) | Initiating close of socket by core. | 2017-04-09 16:11:36 HD Request # 3 | Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-04-09 16:11:36 Socket (5) | Shutdown started. Waiting for graceful close. | 2017-04-09 16:11:36 Socket (5) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 Socket (5) | Closed. | 2017-04-09 16:11:36 Historical data download thread signaled to stop. | 2017-04-09 16:11:36 HD Request # 3 | Received 7361 records from 2017-04-09 15:25:12 to 2017-04-09 16:11:32 (46.3 minutes) and wrote 7360 records for EURUSD | 2017-04-09 16:11:36 HD Request # 3 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 2 | 2017-04-09 16:11:36 Removed historical data download ID 2 | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:36 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:36 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Creating socket. | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Initiating close of socket by core. | 2017-04-09 16:11:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Initiating close of socket by core. | 2017-04-09 16:11:36 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Closed. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:36 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Closed. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-09 16:11:36 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:39 GAIN Capital FIX Trading socket (8) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:39 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:39 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:40 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Creating socket. | 2017-04-09 16:11:40 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:40 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Initiating close of socket by core. | 2017-04-09 16:11:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:40 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Initiating close of socket by core. | 2017-04-09 16:11:40 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Closed. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:40 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Socket gracefully closed by remote side. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Closed. | 2017-04-09 16:11:40 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:43 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:43 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Creating socket. | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Initiating close of socket by core. | 2017-04-09 16:11:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Initiating close of socket by core. | 2017-04-09 16:11:43 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Closed. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:43 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Socket gracefully closed by remote side. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Closed. | 2017-04-09 16:11:43 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:46 GAIN Capital FIX Trading socket (12) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:46 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:46 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:47 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Creating socket. | 2017-04-09 16:11:47 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:47 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Initiating close of socket by core. | 2017-04-09 16:11:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:47 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Initiating close of socket by core. | 2017-04-09 16:11:47 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Closed. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:47 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Socket gracefully closed by remote side. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Closed. | 2017-04-09 16:11:47 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:50 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:50 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Creating socket. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Initiating close of socket by core. | 2017-04-09 16:11:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Initiating close of socket by core. | 2017-04-09 16:11:50 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Closed. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Socket gracefully closed by remote side. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Closed. | 2017-04-09 16:11:50 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:53 GAIN Capital FIX Trading socket (16) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:53 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:53 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:54 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:54 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:54 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Creating socket. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Initiating close of socket by core. | 2017-04-09 16:11:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Initiating close of socket by core. | 2017-04-09 16:11:54 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Closed. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:54 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Socket gracefully closed by remote side. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Closed. | 2017-04-09 16:11:54 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:57 File >> Disconnect selected. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: DisconnectFIX called. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Sending a Logout message. | 2017-04-09 16:11:57 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Socket gracefully closed by remote side. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Received socket Close event | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Initiating close of socket by core. | 2017-04-09 16:11:57 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Closed. | 2017-04-09 16:11:57 The above has been sent to support. | 2017-04-09 16:14:22 * HTTP connection to www.sierrachart.com:80 (20) | Creating socket. | 2017-04-09 16:14:22 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2017-04-09 16:14:23 HTTP connection to www.sierrachart.com:80 (20) | Socket gracefully closed by remote side. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Received socket Close event | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Initiating close of socket by core. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Closed. | 2017-04-09 16:14:27 Reading Internal Order ID file. | 2017-04-09 16:11:27 Reading Trade Orders file. | 2017-04-09 16:11:27 Reading Trade Positions file. | 2017-04-09 16:11:27 Listening on UDP port 22903. | 2017-04-09 16:11:27 Software version: 1540 | 2017-04-09 16:11:27 Uses New Spreadsheets | 2017-04-09 16:11:27 Usage end date: 2018-07-12 | 2017-04-09 16:11:27 Enabled for: Advanced Features. | 2017-04-09 16:11:27 Enabled for: Advanced Features 2. | 2017-04-09 16:11:27 Enabled for: Sierra Chart Historical Data Service. | 2017-04-09 16:11:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-09 16:11:27 Current selected Data/Trading service: GAIN Capital/OEC | 2017-04-09 16:11:27 Chart Update Interval: 900 | 2017-04-09 16:11:27 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-09 16:11:27 2017-04-09 16:11:30 Local computer time | 2017-04-09 16:11:27 2017-04-09 23:11:30 Local computer time in UTC | 2017-04-09 16:11:27 2017-04-09 16:11:30 Local computer time in SC Time Zone | 2017-04-09 16:11:27 2017-04-09 23:11:28 Server time in UTC | 2017-04-09 16:11:27 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-04-09 16:11:27 Program path: C:\SierraChart\ | 2017-04-09 16:11:27 Data Files path: C:\SierraChart\Data\ | 2017-04-09 16:11:27 OS Version Number: 6.2 | 2017-04-09 16:11:27 Locale Setting: C | 2017-04-09 16:11:27 Checking for new symbol settings for service code oec | 2017-04-09 16:11:27 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:27 Symbol settings are up-to-date for oec | 2017-04-09 16:11:31 Files to Open on Start up | Opening file: default.cht | 2017-04-09 16:11:33 EUR/USD 120 Min #4 | Reloading chart. | 2017-04-09 16:11:33 EURUSD 240 Min #1 | Reloading chart. | 2017-04-09 16:11:33 EURUSD #2 | Reloading chart. | 2017-04-09 16:11:33 Using Bid/Ask average for last trade price for EUR/USD | 2017-04-09 16:11:34 Intraday data recording state for symbol EUR/USD is set to download 'Pending'. | 2017-04-09 16:11:34 HD Request # 2 | Downloading Intraday chart data for EUR/USD to the file EUR[USD.scid. Service: gaincapital | 2017-04-09 16:11:34 HD Request # 2 | Download start date-time: 2017-04-07 14:00:15.000 | 2017-04-09 16:11:34 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-04-09 16:11:34 Socket (4) | Creating socket. | 2017-04-09 16:11:34 Using Bid/Ask average for last trade price for EURUSD | 2017-04-09 16:11:34 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2017-04-09 16:11:34 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-04-09 16:11:35 HD Request # 2 | Sending historical data logon request message. | 2017-04-09 16:11:35 Socket (4) | Initiating close of socket by core. | 2017-04-09 16:11:35 HD Request # 2 | Error downloading historical Intraday data for EUR/USD. Historical data logon error: Invalid/missing data for service code: gaincapital | 2017-04-09 16:11:35 Socket (4) | Shutdown started. Waiting for graceful close. | 2017-04-09 16:11:35 Socket (4) | Socket gracefully closed by remote side. | 2017-04-09 16:11:35 Socket (4) | Closed. | 2017-04-09 16:11:35 Historical data download thread signaled to stop. | 2017-04-09 16:11:35 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EUR/USD | 2017-04-09 16:11:35 HD Request # 2 | Intraday download COMPLETE for EUR/USD. Completion time: 0s. Unique request ID: 1 | 2017-04-09 16:11:35 Removed historical data download ID 1 | 2017-04-09 16:11:35 HD Request # 3 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2017-04-09 16:11:35 HD Request # 3 | Download start date-time: 2017-04-09 15:25:12.000 | 2017-04-09 16:11:35 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2017-04-09 16:11:35 Socket (5) | Creating socket. | 2017-04-09 16:11:35 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-04-09 16:11:35 HD Request # 3 | Sending historical data logon request message. | 2017-04-09 16:11:35 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-04-09 15:25:12. Record interval: 0. Symbol: EURUSD | 2017-04-09 16:11:35 HD Request # 3 | Decompressing data. | 2017-04-09 16:11:35 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:36 HD Request # 3 | Receiving Intraday data for EURUSD starting at 2017-04-09 15:25:12 | 2017-04-09 16:11:36 HD Request # 3 | Timestamp of first Intraday data file record written: 2017-04-09 15:25:14 | 2017-04-09 16:11:36 Socket (5) | Initiating close of socket by core. | 2017-04-09 16:11:36 HD Request # 3 | Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-04-09 16:11:36 Socket (5) | Shutdown started. Waiting for graceful close. | 2017-04-09 16:11:36 Socket (5) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 Socket (5) | Closed. | 2017-04-09 16:11:36 Historical data download thread signaled to stop. | 2017-04-09 16:11:36 HD Request # 3 | Received 7361 records from 2017-04-09 15:25:12 to 2017-04-09 16:11:32 (46.3 minutes) and wrote 7360 records for EURUSD | 2017-04-09 16:11:36 HD Request # 3 | Intraday download COMPLETE for EURUSD. Completion time: 0s. Unique request ID: 2 | 2017-04-09 16:11:36 Removed historical data download ID 2 | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:36 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:36 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Creating socket. | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:36 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Initiating close of socket by core. | 2017-04-09 16:11:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Initiating close of socket by core. | 2017-04-09 16:11:36 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:36 GAIN Capital FAST Data socket (7) | Closed. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:36 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:36 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:36 GAIN Capital FIX Trading socket (6) | Closed. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:36 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-09 16:11:36 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:39 GAIN Capital FIX Trading socket (8) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:39 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:39 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:40 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Creating socket. | 2017-04-09 16:11:40 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:40 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Initiating close of socket by core. | 2017-04-09 16:11:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:40 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Initiating close of socket by core. | 2017-04-09 16:11:40 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:40 GAIN Capital FAST Data socket (9) | Closed. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:40 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:40 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Socket gracefully closed by remote side. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:40 GAIN Capital FIX Trading socket (8) | Closed. | 2017-04-09 16:11:40 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:43 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:43 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Creating socket. | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:43 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Initiating close of socket by core. | 2017-04-09 16:11:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Initiating close of socket by core. | 2017-04-09 16:11:43 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:43 GAIN Capital FAST Data socket (11) | Closed. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:43 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:43 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Socket gracefully closed by remote side. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:43 GAIN Capital FIX Trading socket (10) | Closed. | 2017-04-09 16:11:43 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:46 GAIN Capital FIX Trading socket (12) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:46 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:46 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:47 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Creating socket. | 2017-04-09 16:11:47 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:47 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Initiating close of socket by core. | 2017-04-09 16:11:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:47 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Initiating close of socket by core. | 2017-04-09 16:11:47 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:47 GAIN Capital FAST Data socket (13) | Closed. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:47 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:47 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Socket gracefully closed by remote side. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:47 GAIN Capital FIX Trading socket (12) | Closed. | 2017-04-09 16:11:47 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:50 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:50 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:50 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Creating socket. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Initiating close of socket by core. | 2017-04-09 16:11:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Initiating close of socket by core. | 2017-04-09 16:11:50 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:50 GAIN Capital FAST Data socket (15) | Closed. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:50 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:50 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Socket gracefully closed by remote side. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:50 GAIN Capital FIX Trading socket (14) | Closed. | 2017-04-09 16:11:50 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:53 GAIN Capital FIX Trading socket (16) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:53 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:53 GAIN Capital FIX Trading | Connected to trading server. | 2017-04-09 16:11:54 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-04-09 16:11:54 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:54 GAIN Capital FIX Trading: Sending a Logout message. Text = Received Logout message. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Creating socket. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Initiating close of socket by core. | 2017-04-09 16:11:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Write in progress. Shutdown being delayed. | 2017-04-09 16:11:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Initiating close of socket by core. | 2017-04-09 16:11:54 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2017-04-09 16:11:54 GAIN Capital FAST Data socket (17) | Closed. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2017-04-09 16:11:54 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:54 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Socket gracefully closed by remote side. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Write has completed. Shutdown being performed. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:54 GAIN Capital FIX Trading socket (16) | Closed. | 2017-04-09 16:11:54 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Creating socket. Using TLS 1.2. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Sending the Logon message. | 2017-04-09 16:11:57 File >> Disconnect selected. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: DisconnectFIX called. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Sending a Logout message. | 2017-04-09 16:11:57 GAIN Capital/OEC | Disconnected. | 2017-04-09 16:11:57 GAIN Capital FIX Trading: Received a Logout message. Text = Connection closed by request | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Socket gracefully closed by remote side. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Received socket Close event | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Initiating close of socket by core. | 2017-04-09 16:11:57 GAIN Capital/OEC | Disconnected from the trading server. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:11:57 GAIN Capital FIX Trading socket (18) | Closed. | 2017-04-09 16:11:57 The above has been sent to support. | 2017-04-09 16:14:22 * HTTP connection to www.sierrachart.com:80 (20) | Creating socket. | 2017-04-09 16:14:22 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2017-04-09 16:14:23 HTTP connection to www.sierrachart.com:80 (20) | Socket gracefully closed by remote side. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Received socket Close event | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Initiating close of socket by core. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-09 16:14:27 HTTP connection to www.sierrachart.com:80 (20) | Closed. | 2017-04-09 16:14:27 |
| [2017-04-09 23:42:04] |
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We are aware of the problem. Gain Capital has been contacted about this. We are awaiting their response. It is an issue they need to resolve on their side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-10 01:21:55] |
| User32803 - Posts: 18 |
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Connection now started working.
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| [2017-04-10 01:28:09] |
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Yes we are aware of that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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