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Direct MessagesDate/Time: Fri, 03 May 2024 00:58:50 +0000
Bars missing
View Count: 562
| [2017-04-05 06:37:23] |
| SY Tong - Posts: 28 |
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Hi Sierra Support, I would like to report a problem I have today. I have been using your charts for HSI with data feed from RC Order Flow. There are altogether 3 charts that I normally use but one of them have not been showing the bars with only the price indicator remains active. I have attached screen shots from all 3 charts for your reference. I have consulted my friends who also use the same charts but it seems that only I am having this problem. Please kindly clarify the cause of the situation and I would much appreciate your support. Thank you, SY Tong |
Private File Private File Private File |
| [2017-04-05 07:46:50] |
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Follow this procedure to remove any fill space on the right side of the chart: 1. Make sure there is no checkmark by Chart >> Lock Fill Space. 2. Set Global Settings >> Graphics Settings >> Default Right Side Fill Space to 0. 3. Select Chart >> Go to End of Chart. Let us know if that resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-05 16:38:08
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| [2017-04-05 08:00:43] |
| SY Tong - Posts: 28 |
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Hi thanks for your prompt reply, however, the problem still exists. See attached the screenshot. What else can be done to resolve this?
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Private File |
| [2017-04-05 16:36:18] |
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We do not know what you have done with that chart configuration. Our recommendation is to close that chart and open a new one. The only other thing that comes to mind is to refer to: http://www.sierrachart.com/index.php?page=doc/Scaling.html#ResetScales And select this: Chart >> Graph Draw Types >> Candlestick Bars Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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