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Direct MessagesDate/Time: Tue, 07 May 2024 05:00:21 +0000
Continuous Charts Download Failing
View Count: 897
| [2017-03-28 18:47:38] |
| infpz - Posts: 826 |
|
Same chartbook works fine on my end. Any ideas? Reading Internal Order ID file. | 2017-03-28 12:00:45 Reading Trade Orders file. | 2017-03-28 12:00:45 Reading Trade Positions file. | 2017-03-28 12:00:45 Software version: 1531 | 2017-03-28 12:00:45 Uses New Spreadsheets | 2017-03-28 12:00:45 Enabled for: Advanced Features. | 2017-03-28 12:00:45 Enabled for: Advanced Features 2. | 2017-03-28 12:00:45 Enabled for: Sierra Chart Historical Data Service. | 2017-03-28 12:00:45 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-28 12:00:45 Current selected Data/Trading service: TransAct Trading | 2017-03-28 12:00:45 Chart Update Interval: 500 | 2017-03-28 12:00:45 Service username command line set: mo*** | 2017-03-28 12:00:45 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-28 12:00:45 2017-03-28 12:00:50 Local computer time | 2017-03-28 12:00:45 2017-03-28 17:00:50 Local computer time in UTC | 2017-03-28 12:00:45 2017-03-28 12:00:50 Local computer time in SC Time Zone | 2017-03-28 12:00:45 2017-03-28 17:00:47 Server time in UTC | 2017-03-28 12:00:45 Local computer UTC time and Server UTC time difference: 1 seconds. | 2017-03-28 12:00:45 Program path: C:\SierraChart\SierraChartTransActMA\ | 2017-03-28 12:00:45 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2017-03-28 12:00:45 OS Version Number: 5.1 | 2017-03-28 12:00:45 Locale Setting: C | 2017-03-28 12:00:45 Checking for new symbol settings for service code ta | 2017-03-28 12:00:45 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-28 12:00:45 Caught an unhandled exception in AsyncWindowProc. Message: 32774, wParam: 840, lParam: 1 | 2017-03-28 12:00:45 * Symbol settings are up-to-date for ta | 2017-03-28 12:00:51 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-03-28 12:00:52 Files to Open on Start up | Opening file: Starter Chartbook.cht | 2017-03-28 12:00:54 CLK7 [C] 60 Min #2 | Reloading chart. | 2017-03-28 12:00:54 TICK-NYSE 1 Min #3 | Reloading chart. | 2017-03-28 12:00:54 CLK7 15 Min #4 | Reloading chart. | 2017-03-28 12:00:54 CLK7 233 Trades #5 | Reloading chart. | 2017-03-28 12:00:54 CLK7 0.04 Range #6 | Reloading chart. | 2017-03-28 12:00:54 CLK7 Renko 2t #1 | Reloading chart. | 2017-03-28 12:00:54 Files to Open on Start up | Opening file: Advanced Chart Types.cht | 2017-03-28 12:00:54 CLK7 #3 | Reloading chart. | 2017-03-28 12:00:54 CLK7 #4 | Reloading chart. | 2017-03-28 12:00:54 6EM7 #7 | Reloading chart. | 2017-03-28 12:00:54 ESM7 #8 | Reloading chart. | 2017-03-28 12:00:54 6EM7 1 Day #12 | Reloading chart. | 2017-03-28 12:00:54 6EM7 60 Min #26 | Reloading chart. | 2017-03-28 12:00:54 6EM7 15 Min #27 | Reloading chart. | 2017-03-28 12:00:54 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-28 12:00:54 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-03-28 12:00:54 6EM7 5 Min #28 | Reloading chart. | 2017-03-28 12:00:54 6EM7 2 Min #29 | Reloading chart. | 2017-03-28 12:00:54 YMM7 [C] Daily #1 | Reloading chart. | 2017-03-28 12:00:54 NQM7 [C] Daily #2 | Reloading chart. | 2017-03-28 12:00:54 GCJ7 [C] Daily #5 | Reloading chart. | 2017-03-28 12:00:54 ZBM7 [C] Daily #6 | Reloading chart. | 2017-03-28 12:00:54 CLM7 [C] Daily #9 | Reloading chart. | 2017-03-28 12:00:54 6JM7 [C] Daily #10 | Reloading chart. | 2017-03-28 12:00:54 FDAXM7 [C] Daily #11 | Reloading chart. | 2017-03-28 12:00:54 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-28 12:00:54 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:00:54 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-28 12:00:54 YMM7 [C] Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\YMM7.dly | 2017-03-28 12:00:54 NQM7 [C] Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\NQM7.dly | 2017-03-28 12:00:54 GCJ7 [C] Daily #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\GCJ7.dly | 2017-03-28 12:00:54 ZBM7 [C] Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ZBM7.dly | 2017-03-28 12:00:54 CLM7 [C] Daily #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\CLM7.dly | 2017-03-28 12:00:54 6JM7 [C] Daily #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\6JM7.dly | 2017-03-28 12:00:54 Intraday data recording state for symbol CLK7 is set to download 'Pending'. | 2017-03-28 12:00:57 HD Request # 2 | Downloading Intraday chart data for CLK7 to the file CLK7.scid. Service: ta | 2017-03-28 12:00:57 HD Request # 2 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 12:00:57 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 12:00:57 Socket (5) | Creating socket. | 2017-03-28 12:00:57 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-03-28 12:00:57 Intraday data recording state for symbol 6EM7 is set to download 'Pending'. | 2017-03-28 12:00:57 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 12:00:57 HD Request # 3 | Downloading Historical Daily chart data for YMM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:00:57 HD Request # 3 | Requesting historical Daily data for YMM17 starting at 1967-03-28 | 2017-03-28 12:00:57 HTTP connection to ds01.ddfplus.com:80 (6) | Creating socket. | 2017-03-28 12:00:57 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-03-28 12:00:57 HD Request # 2 | Sending historical data logon request message. | 2017-03-28 12:00:57 HD Request # 3 | Receiving historical Daily data for YMM7 starting at 2016-06-15 | 2017-03-28 12:00:57 HD Request # 3 | Writing historical Daily data to the file YMM7.dly | 2017-03-28 12:00:57 HD Request # 3 | Received 198 records from 2016-06-15 00:00:00 to 2017-03-28 00:00:00 (287.0 days) and wrote 198 records for YMM7 | 2017-03-28 12:00:57 HD Request # 3 | Daily download COMPLETE for YMM7. Completion time: 0s. Unique request ID: 5 | 2017-03-28 12:00:57 Removed historical data download ID 5 | 2017-03-28 12:00:57 HD Request # 4 | Downloading Historical Daily chart data for NQM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:00:57 HD Request # 4 | Requesting historical Daily data for NQM17 starting at 1967-03-28 | 2017-03-28 12:00:57 YMM7 [C] Daily #1 | Reloading chart. | 2017-03-28 12:00:57 HD Request # 2 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: CLK7 | 2017-03-28 12:00:57 Socket (5) | Initiating close of socket by core. | 2017-03-28 12:00:57 HD Request # 2 | Historical data for CLK7 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 12:00:57 Socket (5) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:00:57 Historical data download thread signaled to stop. | 2017-03-28 12:00:57 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLK7 | 2017-03-28 12:00:57 HD Request # 2 | Intraday download COMPLETE for CLK7. Completion time: 0s. Unique request ID: 1 | 2017-03-28 12:00:57 Removed historical data download ID 1 | 2017-03-28 12:00:57 HD Request # 5 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-03-28 12:00:57 HD Request # 5 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 12:00:57 HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 12:00:57 Socket (7) | Creating socket. | 2017-03-28 12:00:57 Socket (5) | Socket gracefully closed by remote side. | 2017-03-28 12:00:58 Socket (5) | Closed. | 2017-03-28 12:00:58 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-03-28 12:00:58 HD Request # 5 | Sending historical data logon request message. | 2017-03-28 12:00:58 HD Request # 5 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: TICK-NYSE | 2017-03-28 12:00:58 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-03-28 12:00:58 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-03-28 12:00:58 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-03-28 12:00:58 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:00:58 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-03-28 12:00:58 HD Request # 5 | Decompressing data. | 2017-03-28 12:00:58 HD Request # 5 | Receiving Intraday data for TICK-NYSE starting at 2017-03-28 11:55:37 | 2017-03-28 12:00:58 HD Request # 5 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:37 | 2017-03-28 12:00:58 Socket (7) | Initiating close of socket by core. | 2017-03-28 12:00:58 HD Request # 5 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 12:00:58 Socket (7) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:00:58 Historical data download thread signaled to stop. | 2017-03-28 12:00:58 HD Request # 5 | Received 320 records from 2017-03-28 11:55:37 to 2017-03-28 12:00:56 (5.3 minutes) and wrote 320 records for TICK-NYSE | 2017-03-28 12:00:58 HD Request # 5 | Intraday download COMPLETE for TICK-NYSE. Completion time: 1s. Unique request ID: 2 | 2017-03-28 12:00:58 Removed historical data download ID 2 | 2017-03-28 12:00:58 HD Request # 6 | Downloading Intraday chart data for 6EM7 to the file 6EM7.scid. Service: ta | 2017-03-28 12:00:58 HD Request # 6 | Download start date-time: 2017-03-28 11:55:34.000 | 2017-03-28 12:00:58 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 12:00:58 Socket (8) | Creating socket. | 2017-03-28 12:00:58 Socket (7) | Socket gracefully closed by remote side. | 2017-03-28 12:00:58 Socket (7) | Closed. | 2017-03-28 12:00:58 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-03-28 12:00:58 HD Request # 6 | Sending historical data logon request message. | 2017-03-28 12:00:58 HD Request # 6 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:34. Record interval: 1. Symbol: 6EM7 | 2017-03-28 12:00:58 Socket (8) | Initiating close of socket by core. | 2017-03-28 12:00:58 HD Request # 6 | Historical data for 6EM7 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 12:00:58 Socket (8) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:00:58 Historical data download thread signaled to stop. | 2017-03-28 12:00:58 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for 6EM7 | 2017-03-28 12:00:58 HD Request # 6 | Intraday download COMPLETE for 6EM7. Completion time: 0s. Unique request ID: 3 | 2017-03-28 12:00:58 Removed historical data download ID 3 | 2017-03-28 12:00:58 HD Request # 7 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 12:00:58 HD Request # 7 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 12:00:58 HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 12:00:58 Socket (9) | Creating socket. | 2017-03-28 12:00:58 Socket (8) | Socket gracefully closed by remote side. | 2017-03-28 12:00:58 Socket (8) | Closed. | 2017-03-28 12:00:58 HD Request # 7 | Setting DTC encoding to Binary VLS | 2017-03-28 12:00:58 HD Request # 7 | Sending historical data logon request message. | 2017-03-28 12:00:58 HD Request # 7 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: ESM7 | 2017-03-28 12:00:58 Socket (9) | Initiating close of socket by core. | 2017-03-28 12:00:58 HD Request # 7 | Historical data for ESM7 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 12:00:58 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:00:58 Historical data download thread signaled to stop. | 2017-03-28 12:00:58 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 12:00:58 HD Request # 7 | Intraday download COMPLETE for ESM7. Completion time: 0s. Unique request ID: 4 | 2017-03-28 12:00:58 Removed historical data download ID 4 | 2017-03-28 12:00:58 Socket (9) | Socket gracefully closed by remote side. | 2017-03-28 12:00:59 Socket (9) | Closed. | 2017-03-28 12:00:59 TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2017-03-28 12:00:59 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-03-28 12:01:01 DTC Client (10) | Creating socket. | 2017-03-28 12:01:01 TransAct Trading | Connected to server. | 2017-03-28 12:01:01 TransAct Trading | Starting socket receive thread. | 2017-03-28 12:01:01 TransAct Trading | Sending logon request message. | 2017-03-28 12:01:01 TransAct Trading | Received logon response. | 2017-03-28 12:02:01 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-03-28 12:02:01 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-03-28 12:02:01 TransAct Trading | Logon error received from server: Error | 2017-03-28 12:02:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-28 12:02:01 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-28 12:02:01 DTC Client (10) | Initiating close of socket by core. | 2017-03-28 12:02:01 TransAct Trading | Disconnected. | 2017-03-28 12:02:01 DTC Client (10) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:02:01 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-28 12:02:01 DTC Client (10) | Socket gracefully closed by remote side. | 2017-03-28 12:02:02 DTC Client (10) | Closed. | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Socket gracefully closed by remote side. | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Received socket Close event | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Initiating close of socket by core. | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (6) | Closed. | 2017-03-28 12:02:02 HTTP connection to ds01.ddfplus.com:80 (11) | Creating socket. | 2017-03-28 12:02:02 TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2017-03-28 12:02:06 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-03-28 12:02:08 DTC Client (12) | Creating socket. | 2017-03-28 12:02:08 TransAct Trading | Connected to server. | 2017-03-28 12:02:08 TransAct Trading | Starting socket receive thread. | 2017-03-28 12:02:08 TransAct Trading | Sending logon request message. | 2017-03-28 12:02:08 HD Request # 4 | Error downloading historical Daily data for NQM7. The download timed out. | 2017-03-28 12:02:27 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQM7 | 2017-03-28 12:02:27 HD Request # 4 | Daily download COMPLETE for NQM7. Completion time: 1m 30s. Unique request ID: 6 | 2017-03-28 12:02:27 Removed historical data download ID 6 | 2017-03-28 12:02:27 HD Request # 8 | Downloading Historical Daily chart data for GCJ7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:02:27 HD Request # 8 | Requesting historical Daily data for GCJ17 starting at 1967-03-28 | 2017-03-28 12:02:27 NQM7 [C] Daily #2 | Reloading chart. | 2017-03-28 12:02:27 NQM7 [C] Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\NQM7.dly | 2017-03-28 12:02:27 HTTP connection to ds01.ddfplus.com:80 (11) | Socket gracefully closed by remote side. | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (11) | Received socket Close event | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (11) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (11) | Initiating close of socket by core. | 2017-03-28 12:03:02 HD Request # 8 | Error downloading historical Daily data for GCJ7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (11) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:03:02 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCJ7 | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (11) | Closed. | 2017-03-28 12:03:02 HD Request # 8 | Daily download COMPLETE for GCJ7. Completion time: 35s. Unique request ID: 7 | 2017-03-28 12:03:02 Removed historical data download ID 7 | 2017-03-28 12:03:02 HD Request # 9 | Downloading Historical Daily chart data for ZBM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:03:02 HD Request # 9 | Requesting historical Daily data for ZBM17 starting at 1967-03-28 | 2017-03-28 12:03:02 HTTP connection to ds01.ddfplus.com:80 (14) | Creating socket. | 2017-03-28 12:03:02 GCJ7 [C] Daily #5 | Reloading chart. | 2017-03-28 12:03:03 GCJ7 [C] Daily #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\GCJ7.dly | 2017-03-28 12:03:03 TransAct Trading | Received logon response. | 2017-03-28 12:03:08 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-03-28 12:03:08 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-03-28 12:03:08 TransAct Trading | Logon error received from server: Error | 2017-03-28 12:03:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-28 12:03:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-28 12:03:08 DTC Client (12) | Initiating close of socket by core. | 2017-03-28 12:03:08 TransAct Trading | Disconnected. | 2017-03-28 12:03:08 DTC Client (12) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:03:08 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-28 12:03:08 DTC Client (12) | Socket gracefully closed by remote side. | 2017-03-28 12:03:09 DTC Client (12) | Closed. | 2017-03-28 12:03:09 TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2017-03-28 12:03:13 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-03-28 12:03:15 DTC Client (15) | Creating socket. | 2017-03-28 12:03:15 TransAct Trading | Connected to server. | 2017-03-28 12:03:15 TransAct Trading | Starting socket receive thread. | 2017-03-28 12:03:15 TransAct Trading | Sending logon request message. | 2017-03-28 12:03:15 TransAct Trading | Received logon response. | 2017-03-28 12:03:53 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-03-28 12:03:53 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-03-28 12:03:53 TransAct Trading | Successfully connected. Operation Successful. | 2017-03-28 12:03:53 TransAct Trading | Trading is supported. | 2017-03-28 12:03:53 TransAct Trading | Order cancel and replace is supported. | 2017-03-28 12:03:53 TransAct Trading | Connected to data and trading server. | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: ESM7. ID: 1 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: ESM7. ID: 1 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: GCJ7. ID: 2 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: GCJ7. ID: 2 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: NQM7. ID: 3 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: NQM7. ID: 3 | 2017-03-28 12:03:53 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 12:03:53 Delaying start of download for ESM7 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: ZBM7. ID: 4 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: ZBM7. ID: 4 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: CLM7. ID: 5 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: CLM7. ID: 5 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: 6EM7. ID: 6 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: 6EM7. ID: 6 | 2017-03-28 12:03:53 Intraday data recording state for symbol 6EM7 is set to download 'Pending'. | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: 6JM7. ID: 7 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: 6JM7. ID: 7 | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: CLK7. ID: 8 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: CLK7. ID: 8 | 2017-03-28 12:03:53 Intraday data recording state for symbol CLK7 is set to download 'Pending'. | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: FDAXM7. ID: 9 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: FDAXM7. ID: 9 | 2017-03-28 12:03:53 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 10 | 2017-03-28 12:03:53 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-03-28 12:03:53 DTC Client (16) | Creating socket. | 2017-03-28 12:03:53 SC DTC Data | Requesting security definition data for: TICK-NYSE. ID: 10 | 2017-03-28 12:03:53 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-03-28 12:03:53 TransAct Trading | Starting real-time market data updates for: YMM7. ID: 11 | 2017-03-28 12:03:53 TransAct Trading | Requesting security definition data for: YMM7. ID: 11 | 2017-03-28 12:03:53 SC DTC Data | Connected to server. | 2017-03-28 12:03:53 SC DTC Data | Starting socket receive thread. | 2017-03-28 12:03:53 SC DTC Data | Sending Encoding Request to server | 2017-03-28 12:03:53 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-03-28 12:03:53 SC DTC Data | Sending logon request message. | 2017-03-28 12:03:53 SC DTC Data | Received logon response. | 2017-03-28 12:03:54 SC DTC Data | Server Name: SC Realtime Server. | 2017-03-28 12:03:54 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-03-28 12:03:54 SC DTC Data | Successfully connected. | 2017-03-28 12:03:54 SC DTC Data | Trading is not supported. | 2017-03-28 12:03:54 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2017-03-28 12:03:54 SC DTC Data | Received security definition for symbol TICK-NYSE | 2017-03-28 12:03:54 Delaying start of download for ESM7 | 2017-03-28 12:03:54 HD Request # 10 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 12:03:58 HD Request # 10 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 12:03:58 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 12:03:58 Socket (17) | Creating socket. | 2017-03-28 12:03:58 HD Request # 10 | Setting DTC encoding to Binary VLS | 2017-03-28 12:03:58 HD Request # 10 | Sending historical data logon request message. | 2017-03-28 12:03:58 Requesting market depth updates for: CLK7 if supported. | 2017-03-28 12:03:58 HD Request # 10 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: ESM7 | 2017-03-28 12:03:58 HD Request # 10 | Decompressing data. | 2017-03-28 12:03:58 HD Request # 10 | Receiving Intraday data for ESM7 starting at 2017-03-28 11:55:37 | 2017-03-28 12:03:58 HD Request # 10 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:37 | 2017-03-28 12:03:58 Socket (17) | Initiating close of socket by core. | 2017-03-28 12:03:58 Socket (17) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:03:58 Historical data download thread signaled to stop. | 2017-03-28 12:03:58 HD Request # 10 | Received 318 records from 2017-03-28 11:55:37 to 2017-03-28 12:03:51 (8.2 minutes) and wrote 318 records for ESM7 | 2017-03-28 12:03:58 HD Request # 10 | Intraday download COMPLETE for ESM7. Completion time: 0s. Unique request ID: 12 | 2017-03-28 12:03:58 Removed historical data download ID 12 | 2017-03-28 12:03:58 Real-time Intraday chart data file updates started for ESM7 | 2017-03-28 12:03:58 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ESM7.scid | 2017-03-28 12:03:58 Intraday chart data file opened for ESM7 | 2017-03-28 12:03:58 HD Request # 11 | Downloading Intraday chart data for 6EM7 to the file 6EM7.scid. Service: ta | 2017-03-28 12:03:58 HD Request # 11 | Download start date-time: 2017-03-28 11:55:34.000 | 2017-03-28 12:03:58 HD Request # 11 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 12:03:58 Socket (18) | Creating socket. | 2017-03-28 12:03:58 Socket (17) | Socket gracefully closed by remote side. | 2017-03-28 12:03:59 Socket (17) | Closed. | 2017-03-28 12:03:59 HD Request # 11 | Setting DTC encoding to Binary VLS | 2017-03-28 12:03:59 HD Request # 11 | Sending historical data logon request message. | 2017-03-28 12:03:59 HD Request # 11 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:34. Record interval: 1. Symbol: 6EM7 | 2017-03-28 12:03:59 HD Request # 11 | Decompressing data. | 2017-03-28 12:03:59 HD Request # 11 | Receiving Intraday data for 6EM7 starting at 2017-03-28 11:55:34 | 2017-03-28 12:03:59 HD Request # 11 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:34 | 2017-03-28 12:03:59 Socket (18) | Initiating close of socket by core. | 2017-03-28 12:03:59 Historical data download thread signaled to stop. | 2017-03-28 12:03:59 Socket (18) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:03:59 HD Request # 11 | Received 196 records from 2017-03-28 11:55:34 to 2017-03-28 12:03:44 (8.2 minutes) and wrote 196 records for 6EM7 | 2017-03-28 12:03:59 HD Request # 11 | Intraday download COMPLETE for 6EM7. Completion time: 0s. Unique request ID: 13 | 2017-03-28 12:03:59 Removed historical data download ID 13 | 2017-03-28 12:03:59 Real-time Intraday chart data file updates started for 6EM7 | 2017-03-28 12:03:59 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\6EM7.scid | 2017-03-28 12:03:59 Intraday chart data file opened for 6EM7 | 2017-03-28 12:03:59 HD Request # 12 | Downloading Intraday chart data for CLK7 to the file CLK7.scid. Service: ta | 2017-03-28 12:03:59 HD Request # 12 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 12:03:59 HD Request # 12 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 12:03:59 Socket (19) | Creating socket. | 2017-03-28 12:03:59 Socket (18) | Socket gracefully closed by remote side. | 2017-03-28 12:03:59 Socket (18) | Closed. | 2017-03-28 12:03:59 HD Request # 12 | Setting DTC encoding to Binary VLS | 2017-03-28 12:03:59 HD Request # 12 | Sending historical data logon request message. | 2017-03-28 12:03:59 HD Request # 12 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: CLK7 | 2017-03-28 12:03:59 HD Request # 12 | Decompressing data. | 2017-03-28 12:03:59 HD Request # 12 | Receiving Intraday data for CLK7 starting at 2017-03-28 11:55:37 | 2017-03-28 12:03:59 HD Request # 12 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:37 | 2017-03-28 12:03:59 Socket (19) | Initiating close of socket by core. | 2017-03-28 12:03:59 Historical data download thread signaled to stop. | 2017-03-28 12:03:59 Socket (19) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:03:59 HD Request # 12 | Received 343 records from 2017-03-28 11:55:37 to 2017-03-28 12:03:54 (8.3 minutes) and wrote 343 records for CLK7 | 2017-03-28 12:03:59 Added 9 Time and Sales records to Intraday data file for CLK7 after download. | 2017-03-28 12:03:59 HD Request # 12 | Intraday download COMPLETE for CLK7. Completion time: 1s. Unique request ID: 14 | 2017-03-28 12:03:59 Removed historical data download ID 14 | 2017-03-28 12:03:59 Real-time Intraday chart data file updates started for CLK7 | 2017-03-28 12:03:59 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\CLK7.scid | 2017-03-28 12:03:59 Intraday chart data file opened for CLK7 | 2017-03-28 12:03:59 HD Request # 13 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-03-28 12:03:59 HD Request # 13 | Download start date-time: 2017-03-28 12:00:56.000 | 2017-03-28 12:03:59 HD Request # 13 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 12:03:59 Socket (20) | Creating socket. | 2017-03-28 12:03:59 Socket (19) | Socket gracefully closed by remote side. | 2017-03-28 12:03:59 Socket (19) | Closed. | 2017-03-28 12:03:59 HD Request # 13 | Setting DTC encoding to Binary VLS | 2017-03-28 12:03:59 HD Request # 13 | Sending historical data logon request message. | 2017-03-28 12:03:59 HD Request # 13 | Requesting Intraday data. Start date-time: 2017-03-28 12:00:56. Record interval: 1. Symbol: TICK-NYSE | 2017-03-28 12:03:59 HD Request # 13 | Decompressing data. | 2017-03-28 12:03:59 HD Request # 13 | Receiving Intraday data for TICK-NYSE starting at 2017-03-28 12:00:56 | 2017-03-28 12:03:59 HD Request # 13 | Timestamp of first Intraday data file record written: 2017-03-28 12:00:56 | 2017-03-28 12:03:59 Socket (20) | Initiating close of socket by core. | 2017-03-28 12:03:59 Historical data download thread signaled to stop. | 2017-03-28 12:03:59 Socket (20) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:03:59 HD Request # 13 | Received 182 records from 2017-03-28 12:00:56 to 2017-03-28 12:03:57 (3.0 minutes) and wrote 182 records for TICK-NYSE | 2017-03-28 12:03:59 Added 4 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2017-03-28 12:03:59 HD Request # 13 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 15 | 2017-03-28 12:03:59 Removed historical data download ID 15 | 2017-03-28 12:03:59 Real-time Intraday chart data file updates started for TICK-NYSE | 2017-03-28 12:03:59 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\TICK-NYSE.scid | 2017-03-28 12:03:59 Intraday chart data file opened for TICK-NYSE | 2017-03-28 12:03:59 Socket (20) | Socket gracefully closed by remote side. | 2017-03-28 12:04:00 Socket (20) | Closed. | 2017-03-28 12:04:00 HTTP connection to ds01.ddfplus.com:80 (14) | Socket gracefully closed by remote side. | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (14) | Received socket Close event | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (14) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (14) | Initiating close of socket by core. | 2017-03-28 12:04:03 HD Request # 9 | Error downloading historical Daily data for ZBM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:04:03 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZBM7 | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (14) | Closed. | 2017-03-28 12:04:03 HD Request # 9 | Daily download COMPLETE for ZBM7. Completion time: 1m. Unique request ID: 8 | 2017-03-28 12:04:03 Removed historical data download ID 8 | 2017-03-28 12:04:03 HD Request # 14 | Downloading Historical Daily chart data for CLM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:04:03 HD Request # 14 | Requesting historical Daily data for CLM17 starting at 1967-03-28 | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (21) | Creating socket. | 2017-03-28 12:04:03 ZBM7 [C] Daily #6 | Reloading chart. | 2017-03-28 12:04:03 ZBM7 [C] Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\ZBM7.dly | 2017-03-28 12:04:03 HTTP connection to ds01.ddfplus.com:80 (21) | Socket gracefully closed by remote side. | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (21) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (21) | Initiating close of socket by core. | 2017-03-28 12:05:02 HD Request # 14 | Error downloading historical Daily data for CLM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:05:02 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLM7 | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (21) | Received socket Close event | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (21) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:05:02 HD Request # 14 | Daily download COMPLETE for CLM7. Completion time: 1m. Unique request ID: 9 | 2017-03-28 12:05:02 Removed historical data download ID 9 | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (21) | Closed. | 2017-03-28 12:05:02 HD Request # 15 | Downloading Historical Daily chart data for 6JM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:05:02 HD Request # 15 | Requesting historical Daily data for J6M17 starting at 1967-03-28 | 2017-03-28 12:05:02 HTTP connection to ds01.ddfplus.com:80 (23) | Creating socket. | 2017-03-28 12:05:02 CLM7 [C] Daily #9 | Reloading chart. | 2017-03-28 12:05:02 CLM7 [C] Daily #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartTransActMA\Data\CLM7.dly | 2017-03-28 12:05:03 HD Request # 15 | Receiving historical Daily data for 6JM7 starting at 2013-08-09 | 2017-03-28 12:05:03 HD Request # 15 | Writing historical Daily data to the file 6JM7.dly | 2017-03-28 12:05:03 HD Request # 15 | Received 916 records from 2013-08-09 00:00:00 to 2017-03-28 00:00:00 (3.6 years) and wrote 916 records for 6JM7 | 2017-03-28 12:05:03 HD Request # 15 | Daily download COMPLETE for 6JM7. Completion time: 1s. Unique request ID: 10 | 2017-03-28 12:05:03 Removed historical data download ID 10 | 2017-03-28 12:05:03 HD Request # 16 | Downloading Historical Daily chart data for FDAXM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:05:03 HD Request # 16 | Requesting historical Daily data for DYM17 starting at 1967-03-28 | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Initiating close of socket by core. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Creating socket. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Socket gracefully closed by remote side. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Closed. | 2017-03-28 12:05:03 6JM7 [C] Daily #10 | Reloading chart. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Socket gracefully closed by remote side. | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Received socket Close event | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Initiating close of socket by core. | 2017-03-28 12:06:03 HD Request # 16 | Error downloading historical Daily data for FDAXM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 12:06:03 HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAXM7 | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Closed. | 2017-03-28 12:06:03 HD Request # 16 | Daily download COMPLETE for FDAXM7. Completion time: 1m. Unique request ID: 11 | 2017-03-28 12:06:03 Removed historical data download ID 11 | 2017-03-28 12:06:03 FDAXM7 [C] Daily #11 | Reloading chart. | 2017-03-28 12:06:04 YMM7 1 Min #13 | Reloading chart. | 2017-03-28 13:40:35 Intraday data recording state for symbol YMM7 is set to download 'Pending'. | 2017-03-28 13:40:35 HD Request # 17 | Downloading Intraday chart data for YMM7 to the file YMM7.scid. Service: ta | 2017-03-28 13:40:35 HD Request # 17 | Download start date-time: 2017-03-28 11:55:37.000 | 2017-03-28 13:40:35 HD Request # 17 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 13:40:35 Socket (73) | Creating socket. | 2017-03-28 13:40:35 HD Request # 17 | Setting DTC encoding to Binary VLS | 2017-03-28 13:40:35 HD Request # 17 | Sending historical data logon request message. | 2017-03-28 13:40:35 HD Request # 17 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:37. Record interval: 1. Symbol: YMM7 | 2017-03-28 13:40:36 HD Request # 17 | Decompressing data. | 2017-03-28 13:40:36 HD Request # 17 | Receiving Intraday data for YMM7 starting at 2017-03-28 11:55:37 | 2017-03-28 13:40:36 HD Request # 17 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:37 | 2017-03-28 13:40:36 Socket (73) | Initiating close of socket by core. | 2017-03-28 13:40:36 Socket (73) | Shutdown started. Waiting for graceful close. | 2017-03-28 13:40:36 Historical data download thread signaled to stop. | 2017-03-28 13:40:36 HD Request # 17 | Received 3049 records from 2017-03-28 11:55:37 to 2017-03-28 13:40:31 (104.9 minutes) and wrote 3049 records for YMM7 | 2017-03-28 13:40:36 Added 13 Time and Sales records to Intraday data file for YMM7 after download. | 2017-03-28 13:40:36 HD Request # 17 | Intraday download COMPLETE for YMM7. Completion time: 0s. Unique request ID: 16 | 2017-03-28 13:40:36 Removed historical data download ID 16 | 2017-03-28 13:40:36 Real-time Intraday chart data file updates started for YMM7 | 2017-03-28 13:40:36 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\YMM7.scid | 2017-03-28 13:40:36 Intraday chart data file opened for YMM7 | 2017-03-28 13:40:36 Socket (73) | Socket gracefully closed by remote side. | 2017-03-28 13:40:36 Socket (73) | Closed. | 2017-03-28 13:40:36 NQM7 1 Min #14 | Reloading chart. | 2017-03-28 13:40:52 Intraday data recording state for symbol NQM7 is set to download 'Pending'. | 2017-03-28 13:40:52 HD Request # 18 | Downloading Intraday chart data for NQM7 to the file NQM7.scid. Service: ta | 2017-03-28 13:40:52 HD Request # 18 | Download start date-time: 2017-03-28 11:55:36.000 | 2017-03-28 13:40:52 HD Request # 18 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 13:40:52 Socket (75) | Creating socket. | 2017-03-28 13:40:52 HD Request # 18 | Setting DTC encoding to Binary VLS | 2017-03-28 13:40:52 HD Request # 18 | Sending historical data logon request message. | 2017-03-28 13:40:52 HD Request # 18 | Requesting Intraday data. Start date-time: 2017-03-28 11:55:36. Record interval: 1. Symbol: NQM7 | 2017-03-28 13:40:53 HD Request # 18 | Decompressing data. | 2017-03-28 13:40:53 HD Request # 18 | Receiving Intraday data for NQM7 starting at 2017-03-28 11:55:36 | 2017-03-28 13:40:53 HD Request # 18 | Timestamp of first Intraday data file record written: 2017-03-28 11:55:36 | 2017-03-28 13:40:53 Socket (75) | Initiating close of socket by core. | 2017-03-28 13:40:53 Historical data download thread signaled to stop. | 2017-03-28 13:40:53 Socket (75) | Shutdown started. Waiting for graceful close. | 2017-03-28 13:40:53 HD Request # 18 | Received 3862 records from 2017-03-28 11:55:36 to 2017-03-28 13:40:50 (105.2 minutes) and wrote 3862 records for NQM7 | 2017-03-28 13:40:53 HD Request # 18 | Intraday download COMPLETE for NQM7. Completion time: 1s. Unique request ID: 17 | 2017-03-28 13:40:53 Removed historical data download ID 17 | 2017-03-28 13:40:53 Real-time Intraday chart data file updates started for NQM7 | 2017-03-28 13:40:53 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\NQM7.scid | 2017-03-28 13:40:53 Intraday chart data file opened for NQM7 | 2017-03-28 13:40:53 Socket (75) | Socket gracefully closed by remote side. | 2017-03-28 13:40:53 Socket (75) | Closed. | 2017-03-28 13:40:53 |
| [2017-03-28 19:09:21] |
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Can you confirm they are running Windows XP? This is the main problem here. There is an exception occurring: Checking for new symbol settings for service code ta | 2017-03-28 12:00:45
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-28 12:00:45 Caught an unhandled exception in AsyncWindowProc. Message: 32774, wParam: 840, lParam: 1 | 2017-03-28 12:00:45 * Not sure why. These are the relevant messages for the historical Daily data download: HD Request # 16 | Downloading Historical Daily chart data for FDAXM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:05:03
HD Request # 16 | Requesting historical Daily data for DYM17 starting at 1967-03-28 | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Initiating close of socket by core. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Creating socket. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Socket gracefully closed by remote side. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Closed. | 2017-03-28 12:05:03 6JM7 [C] Daily #10 | Reloading chart. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Socket gracefully closed by remote side. | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Received socket Close event | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Initiating close of socket by core. | 2017-03-28 12:06:03 HD Request # 16 | Error downloading historical Daily data for FDAXM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:06:03 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-28 19:21:25] |
| infpz - Posts: 826 |
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See image
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 2017-03-28_1420.png / V - Attached On 2017-03-28 19:21:19 UTC - Size: 42.66 KB - 214 views |
| [2017-03-28 19:30:03] |
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They have Sierra Chart running in Windows XP compatibility mode. They need to change that. Not sure if that is the problem, but that is the first thing we recommend doing. Are they also running any firewall, or security software on the computer? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-28 19:30:28
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| [2017-03-28 19:37:59] |
| infpz - Posts: 826 |
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He says he is just running InfinityAT straight from the icon like normal, no other selection. He is running Avast but send a screenshot of SC being allowed through it. |
| [2017-03-28 20:49:57] |
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They need to go to the Infinity AT program executable and right-click on it and select Properties to see if they are running that in Windows XP compatibility mode. We need to understand why it shows they are running Windows XP. It may not be relevant though. If you want us to look into this for them with remote assistance we can do that. Do you know anyone else having a similar problem with data downloading and the exception? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-28 21:14:47] |
| infpz - Posts: 826 |
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I have not heard from others, no. I will send his contact info via email.
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| [2017-03-30 17:17:08] |
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If you hear about others with such a problem, we would like to know if they are using Avast.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-30 19:04:24] |
| infpz - Posts: 826 |
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I have another of the same issue and the person is suggesting that they have the same problem after uninstalling Avast. How shall I proceed?
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| [2017-03-30 19:54:14] |
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Send us their contact information and we will look into it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-31 01:37:53] |
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What we are deducing at this point in time is that while we are quite sure the issue is caused by a firewall, it might have something to do with the way that Sierra Chart is actually sending the request data when downloading historical daily data. Although this should not be a problem in any case. We will try to make some changes which might possibly work around this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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