Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 09:23:06 +0000
Post From: Continuous Charts Download Failing
| [2017-03-28 19:09:21] |
| |
|
Can you confirm they are running Windows XP? This is the main problem here. There is an exception occurring: Checking for new symbol settings for service code ta | 2017-03-28 12:00:45
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-28 12:00:45 Caught an unhandled exception in AsyncWindowProc. Message: 32774, wParam: 840, lParam: 1 | 2017-03-28 12:00:45 * Not sure why. These are the relevant messages for the historical Daily data download: HD Request # 16 | Downloading Historical Daily chart data for FDAXM7. Starting date: 1967-03-29. Service: ta | 2017-03-28 12:05:03
HD Request # 16 | Requesting historical Daily data for DYM17 starting at 1967-03-28 | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Initiating close of socket by core. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Shutdown started. Waiting for graceful close. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Creating socket. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Socket gracefully closed by remote side. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (23) | Closed. | 2017-03-28 12:05:03 6JM7 [C] Daily #10 | Reloading chart. | 2017-03-28 12:05:03 HTTP connection to ds01.ddfplus.com:80 (24) | Socket gracefully closed by remote side. | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Received socket Close event | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 12:06:03 HTTP connection to ds01.ddfplus.com:80 (24) | Initiating close of socket by core. | 2017-03-28 12:06:03 HD Request # 16 | Error downloading historical Daily data for FDAXM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 12:06:03 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |