Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 01:37:36 +0000



Spreadsheet disappears from chartbook

View Count: 898

[2017-03-25 18:18:49]
GiantAvocado - Posts: 67
When saving a spreadsheet to .txt file, once complete the .SCSS file is gone until you reload the chartbook. I have to reload the chartbook to export any more sheets; am I doing something or is this a bug? thanks...
[2017-03-25 20:33:37]
Sierra Chart Engineering - Posts: 104368
Do you mean the Spreadsheet window disappears? This might be an operating system problem. Not necessarily a problem within Sierra Chart.

Certainly the actual spreadsheet file could not be gone. That does not make sense.

We would have to get the spreadsheet file from you and test what you are doing.

Attach it here following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-25 20:34:27

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account