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Date/Time: Fri, 29 Mar 2024 15:34:52 +0000



SC 959 : I have problems with this message

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[2013-04-02 17:05:35]
salsem - Posts: 43
Hello Support SC
TT Gateway Status: Fill server for the ICE_IPE-A exchange is Open | 2013-04-02 12:59:37
The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book11-CC,KC..cht | 2013-04-02 12:59:48


Thanks in advance
[2013-04-02 18:24:12]
Sierra Chart Engineering - Posts: 104368
Is that Chartbook file set to automatically open? If so, then remove it through Global Settings >> General Settings >>Files to Open on Start Up.

Delete this Chartbook:
C:\SierraChart\Data\C.Book11-CC,KC..cht

It appears to not be valid.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-04-02 18:24:24
[2013-04-02 18:28:27]
salsem - Posts: 43

Charts book will not open !
numbers from 1 to 10 is fine

chart book 11-12-13-14 not opens

please help


The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book11-CC,KC.cht | 2013-04-02 14:20:33
The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book12-CT,SB..cht | 2013-04-02 14:21:07
The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book13-BRN ,GAS.cht | 2013-04-02 14:21:20
The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\C.Book14-HE ,LE.cht | 2013-04-02 14:21:34

[2013-04-02 19:04:49]
Sierra Chart Engineering - Posts: 104368
It appears these Chartbooks are no longer valid. Something has likely gone wrong with saving them on your system.

Please use backup Chartbooks as documented here:
http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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