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Date/Time: Sun, 28 Apr 2024 17:13:07 +0000



Relative volume study not keeping up

View Count: 624

[2017-02-27 15:42:23]
User771416 - Posts: 47
After the most recent update this morning, it seems my Relative Volume Study is not staying in real time. i can update it by selecting the study properties and simply hitting OK. it automatically catches up. but in real time it is stagnated.

This seems to be new since the update.
I have shut down and restarted, no change.
[2017-02-27 17:56:48]
User985778 - Posts: 16
I can confirm that... Since my update to 1522 the rel vol study is not updating anymore realtime... Hope this will be fixed soon and thanks for this great software (tried a lot) and of course support!
[2017-02-27 18:13:43]
Sierra Chart Engineering - Posts: 104368
This has been corrected. Update Sierra Chart to the latest Prerelease following the instructions here:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-27 18:13:55
[2017-02-27 18:49:44]
User771416 - Posts: 47
This doesn't seem to be working for me. i've tried downloading the prerelease. Nothing changed.
Tried downloading current version and got an error in the log:
"Failed to download software update duet to an error. Request ID:1 | 2017-02-27 12:45:11*

***UPDATE**

upon another attempt i did get it to download. The software did not restart as it normally does and now i can't open the software at all.

Restarted PC - Sierra Charts running again. checking for original issue.

Appears to be corrected. thanks
Date Time Of Last Edit: 2017-02-27 19:01:47
[2017-02-27 19:02:12]
Sierra Chart Engineering - Posts: 104368
The software did not restart as it normally does and now i can't open the software at all.

Restarted PC - Sierra Charts running again.
This is very very unusual. Must be a system side issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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