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Date/Time: Wed, 15 May 2024 13:31:19 +0000



2nd Instance Not Updating

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[2017-02-22 17:20:46]
User103861 - Posts: 42
I have installed a second instance of Sierra Chart for my Topstep account. When opening, charts load fine but do not update when I have the first instance running. I am pretty sure I followed the setup instructions properly but clearly I have done something wrong. Please advise how to fix. Thanks in advance.
[2017-02-22 17:44:35]
Sierra Chart Engineering - Posts: 104368
You need to disable Allow Support for Sierra Chart Data Feeds.

Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections

Also update Sierra Chart to the current version following these instructions here:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-22 17:59:23]
User103861 - Posts: 42
Worked, thanks very much

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