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Date/Time: Sun, 29 May 2022 02:12:18 +0000



Stop order not visible in chart trader IB

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[2013-08-12 20:20:09]
Miracle 007 - Posts: 17
I'm using chart trader. I can enter a position using bracket order and the limit shows up, but not the stop order. Both orders are listed in IB platform. The bracket order works and is visible in the simulation mode.


Date Time Of Last Edit: 2013-08-12 20:22:42
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[2013-08-12 20:38:14]
Miracle 007 - Posts: 17
Here is the order log.
Date Time Of Last Edit: 2013-08-12 20:38:46
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Attachment Deleted.
[2013-08-12 21:29:04]
Miracle 007 - Posts: 17
After looking at orders and positions window I think the stop order was somehow deactivated.
[2013-08-13 04:22:38]
Sierra Chart Engineering - Posts: 102918
Do you consistently notice this problem where the stop has a price of 0?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-14 00:55:11]
Miracle 007 - Posts: 17
I submitted another bracket order and it did the same thing. If I reboot both TWS and SC, the stop order is visible on the SC chart. I think it is a problem with TWS because the dropdown box on the stop order was not in the proper increments normal to that contract. I'm going to try to install an older version of TWS. Do you have a certain version of TWS that works best with SC?
Date Time Of Last Edit: 2013-08-14 01:06:27
[2013-08-14 02:08:00]
Sierra Chart Engineering - Posts: 102918
We cannot comment about TWS versions. We do not know.

At best you might need to restart Trader Workstation. Restarting Sierra Chart will not help with a problem like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-14 02:08:41

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