Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Mon, 06 May 2024 19:51:34 +0000
sierra usage fee, market depth, trading chart DOM Sell side
View Count: 581
| [2017-01-23 16:57:28] |
| User144295 - Posts: 59 |
|
Hello Sierra team, 3 short questions please: 1) I noticed in price list you probably do not apply anymore the same policy as last year - in terms of discount up to x% if user prepays SC for x consecutive months without break. Am I correct? If so, is the any other way (except 12 month prepay) how to get sierra chart usage fee around the same price I was charged during the past year? 2) Last month I was able to use market depth but I haven't done any changes on my account, but as of today it stopped working. Was this any kind of promo from your site or is it going to continue also in the future? 3) Today I updated SC to the latest version and Sell side of the trading chart DOM is little bit wider than Buy side. Is this on purpose or can I adjust it in settings back to status when both sides are equally even please? Thank you |
| [2017-01-23 18:09:40] |
| |
|
1. There is a discount of 2.5 percent per month when paying for more than one month at a time. This is provided. 2. For market depth data, you must activate the CME Group exchange fee which includes market depth. Market depth is not provided with the exchange fee you are are using. We cannot say anything more than this. You can activate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures 3. These are adjustable. Refer to this demonstration video: https://www.sierrachart.com/Videos/ChartAndTradeDOMColumnCustomization.wmv Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-23 18:10:48
|
To post a message in this thread, you need to log in with your Sierra Chart account: