Support Board

Date/Time: Sun, 19 May 2024 10:52:10 +0000

Post From: sierra usage fee, market depth, trading chart DOM Sell side

[2017-01-23 16:57:28] Link To Thread - Link To Post [Go To First Post]
User144295 - Posts: 59
Hello Sierra team, 3 short questions please: 1) I noticed in price list you probably do not apply anymore the same policy as last year - in terms of discount up to x% if user prepays SC for x consecutive months without break. Am I correct? If so, is the any other way (except 12 month prepay) how to get sierra chart usage fee around the same price I was charged during the past year? 2) Last month I was able to use market depth but I haven't done any changes on my account, but as of today it stopped working. Was this any kind of promo from your site or is it going to continue also in the future? 3) Today I updated SC to the latest version and Sell side of the trading chart DOM is little bit wider than Buy side. Is this on purpose or can I adjust it in settings back to status when both sides are equally even please? Thank you