Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 00:09:19 +0000



lack of data on 5 minute chart

View Count: 632

[2017-01-20 01:13:54]
User509625 - Posts: 1
Hello i am currently using a 5 minute chart with session time 9:30 to 16:00 which should be a total of 78 bars however I am only receiving 64 total and was wondering what I am doing wrong? See screenshot for reference.
imageSierra Charts only showing 64 bars instead of 78.jpg / V - Attached On 2017-01-20 01:11:21 UTC - Size: 241.12 KB - 229 views
[2017-01-20 03:09:28]
Sierra Chart Engineering - Posts: 104368
If there is actually missing data, then follow through the instructions here:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart

If there is still missing data, then use the Chart Values tool:

http://www.sierrachart.com/index.php?page=doc/Tools.html#ChartValues

Go through each chart bar and see which ones are missing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account