Support Board
Date/Time: Sun, 11 May 2025 20:43:04 +0000
lack of data on 5 minute chart
View Count: 720
[2017-01-20 01:13:54] |
User509625 - Posts: 1 |
Hello i am currently using a 5 minute chart with session time 9:30 to 16:00 which should be a total of 78 bars however I am only receiving 64 total and was wondering what I am doing wrong? See screenshot for reference.
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[2017-01-20 03:09:28] |
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If there is actually missing data, then follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart If there is still missing data, then use the Chart Values tool: http://www.sierrachart.com/index.php?page=doc/Tools.html#ChartValues Go through each chart bar and see which ones are missing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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