Home >> Support Board

Support Board

Date/Time: Mon, 29 Apr 2024 00:01:38 +0000

How to Post a Message for Support

REAL TIME

View Count: 604

[2017-01-09 15:35:30] #1 [Go To First Post]
User850017 - Posts: 41
Hi, My datafeed no stream REAL time. I have this datafeed and IB account. Where is a problem? I need SPX, RUT, NQ, DJA. Date Time Of Last Edit: 2017-01-09 15:37:19


see.png / V - Attached On 2017-01-09 15:36:39 UTC - Size: 102.3 KB - 189 views

[2017-01-09 18:43:33] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
None of those symbols you gave are valid symbols. You have only activated the CME and EUREX futures exchanges. So you can only work with futures symbols. You can find the correct symbols in File >> Find Symbol>> Futures. Also make sure you have connected to your Interactive Brokers account: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: