Support Board
Date/Time: Sun, 11 May 2025 22:59:37 +0000
Problem with dom
View Count: 749
| [2017-01-02 15:52:59] |
| User490987 - Posts: 4 |
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I see chart data but no dom. Thanks Andrea
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| [2017-01-02 15:57:05] |
| User490987 - Posts: 4 |
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In my office computer Sierra go ok, in home computer I don't know why no.
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| [2017-01-02 18:25:54] |
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We do not know what you mean by this: but no dom.
Precisely explain this, and provide an image of the chart or Trade DOM by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-02 23:12:23] |
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From User: I am able to see the chart but when I open the dom I am not able to see quantities orders.
Sierra Chart Support |
| [2017-01-03 00:18:28] |
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We have looked at the picture you provided. The reason you do not see the market depth quantities is because the US markets are closed today. But they have reopened this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-03 11:38:36] |
| User490987 - Posts: 4 |
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http://www.sierrachart.com/image.php?Image=1483443306647.png This is the situation. Dom don't work, I can't see bid/ask offers and market Eurex is open. I can see bid/ask offers in chart or in current quote window. Thanks Andrea |
| [2017-01-03 18:18:03] |
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You need to add the Bid Size and Ask Size columns. Refer to: http://www.sierrachart.com/index.php?page=doc/ChartTrading.html#CustomizeChartDOMColumns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-03 20:57:20] |
| User490987 - Posts: 4 |
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Perfect. Thanks
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