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Date/Time: Sun, 28 Apr 2024 10:35:47 +0000



position, orders disappear

View Count: 688

[2016-12-29 19:51:18]
mattb - Posts: 30
having a major issue with position & orders disappearing from chart & dom. daily P/L inaccurate as well. please advise
[2016-12-30 10:16:21]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. This is something we normally do not hear about with Rithmic.

The first thing to do is to refer to the information here about Positions:
https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePosition

We will concentrate on the Position issue first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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