Support Board

Date/Time: Sun, 12 May 2024 21:10:58 +0000

Post From: position, orders disappear

[2016-12-30 10:16:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. This is something we normally do not hear about with Rithmic. The first thing to do is to refer to the information here about Positions: https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePosition We will concentrate on the Position issue first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing