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Date/Time: Sun, 28 Apr 2024 01:02:26 +0000



charting symbols HVI and HVU (Horizon ETPs)

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[2016-12-28 23:23:38]
stevenpaul - Posts: 6
Hi,

How do I open a chart for the symbols HVI and HVU, which are listed on the Toronto exchange. I have data through IB for the Toronto exchange and can chart the symbols through the IB TWS, but when I attempt to open charts with Sierra for those symbols, I am getting a black screen with no chart or text.

Thanks,
Steven
[2016-12-29 03:11:03]
Sierra Chart Engineering - Posts: 104368
You need to use a much more complete symbol specification which includes the security type and the exchange at a minimum. Refer to:
http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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