Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 22:49:19 +0000



Rithmic: Intraday data recording state is set to download 'Pending'

View Count: 828

[2016-12-19 17:12:51]
User34947 - Posts: 42
Hello,
v. 1499. I receive data but the writing "Waiting to Download Historical Data" stays on the chart.

Reading Internal Order ID file. | 2016-12-19 18:03:03
Reading Trade Orders file. | 2016-12-19 18:03:03
Reading Trade Positions file. | 2016-12-19 18:03:03
Software version: 1499 | 2016-12-19 18:03:03
Uses New Spreadsheets | 2016-12-19 18:03:03
Usage end date: 2016-12-21 | 2016-12-19 18:03:03
Enabled for: Advanced Features. | 2016-12-19 18:03:03
Enabled for: Advanced Features 2. | 2016-12-19 18:03:03
Enabled for: Sierra Chart Historical Data Service. | 2016-12-19 18:03:03
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-12-19 18:03:03
Current selected Data/Trading service: Rithmic Trading | 2016-12-19 18:03:03
Chart Update Interval: 200 | 2016-12-19 18:03:03
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-12-19 18:03:03
2016-12-19 18:03:08 Local computer time | 2016-12-19 18:03:03
2016-12-19 17:03:08 Local computer time in UTC | 2016-12-19 18:03:03
2016-12-19 18:03:08 Local computer time in SC Time Zone | 2016-12-19 18:03:03
2016-12-19 17:03:04 Server time in UTC | 2016-12-19 18:03:03
Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-12-19 18:03:03
Program path: C:\SierraChart\ | 2016-12-19 18:03:03
Data Files path: C:\SierraChart\Data\ | 2016-12-19 18:03:03
OS Version Number: 6.2 | 2016-12-19 18:03:03
Locale Setting: C | 2016-12-19 18:03:03

Checking for new symbol settings for rim | 2016-12-19 18:03:03
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-12-19 18:03:03
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-12-19 18:03:03
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-12-19 18:03:03
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-12-19 18:03:03
Symbol settings are up-to-date for rim | 2016-12-19 18:03:09
Files to Open on Start up | Opening file: FESX.cht | 2016-12-19 18:03:11
FESX0317-EUREX 1 Min #1 | Reloading chart. | 2016-12-19 18:03:11

Rithmic Trading | Port for executable: 61928 | 2016-12-19 18:03:14
Listening socket (1076), port 61928 | Closed. | 2016-12-19 18:03:14
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-12-19 18:03:14
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-12-19 18:03:15
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-12-19 18:03:15
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-12-19 18:03:15
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-12-19 18:03:15
Rithmic Trading | Connecting to the server 127.0.0.1. Port 61928 | 2016-12-19 18:03:16
DTC Client (4) | Connected. | 2016-12-19 18:03:16
Rithmic Trading | Connected to server. | 2016-12-19 18:03:16
Rithmic Trading | Sending Encoding Request to server | 2016-12-19 18:03:16
Rithmic Trading | Setting DTC encoding to Binary VLS | 2016-12-19 18:03:16
Rithmic Trading | Sending logon request message. | 2016-12-19 18:03:16
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-12-19 18:03:16
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-12-19 18:03:16
Rithmic Trading | Message from server: Connecting to Rithmic 01 Europe server. | 2016-12-19 18:03:16
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-12-19 18:03:19
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-12-19 18:03:19
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-12-19 18:03:19
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-12-19 18:03:20
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2016-12-19 18:03:20
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-12-19 18:03:20
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2016-12-19 18:03:21
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-12-19 18:03:21
Rithmic Trading | Received logon response. | 2016-12-19 18:03:22
Rithmic Trading | Server Name: SC DTC Bridge. | 2016-12-19 18:03:22
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-12-19 18:03:22
Rithmic Trading | Successfully connected. IB='PatelFutures', Firm='Dorman'. | 2016-12-19 18:03:22
Rithmic Trading | Trading is supported. | 2016-12-19 18:03:22
Rithmic Trading | Order cancel and replace is supported. | 2016-12-19 18:03:22
Rithmic Trading | OCO Orders supported. | 2016-12-19 18:03:22
Rithmic Trading | Connected to data and trading server. | 2016-12-19 18:03:22
Rithmic Trading | Starting real-time market data updates for: FESX0317-EUREX. ID: 1 | 2016-12-19 18:03:22
Rithmic Trading | Requesting security definition data for: FESX0317-EUREX. ID: 1 | 2016-12-19 18:03:22
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: FESX0317-EUREX | 2016-12-19 18:03:22
Intraday data recording state for symbol FESX0317-EUREX is set to download 'Pending'. | 2016-12-19 18:03:22
Market data subscription status is not known while delaying historical data download for symbol: FESX0317-EUREX | 2016-12-19 18:03:22
Delaying start of download for FESX0317-EUREX | 2016-12-19 18:03:22
Delaying start of download for FESX0317-EUREX | 2016-12-19 18:03:23
HD Request # 2 | Downloading Intraday chart data for FESX0317-EUREX to the file FESX0317-EUREX.scid. Service: eurex | 2016-12-19 18:03:27
HD Request # 2 | Download start date-time: 2016-12-19 17:57:59.000 | 2016-12-19 18:03:27
HD Request # 2 | Using server: ds6.sierracharts.com port 10149 | 2016-12-19 18:03:27
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-12-19 18:03:27
Socket (5) | Connected. | 2016-12-19 18:03:28
HD Request # 2 | Setting DTC encoding to Binary VLS | 2016-12-19 18:03:28
HD Request # 2 | Sending historical data logon request message. | 2016-12-19 18:03:28
HD Request # 2 | Requesting Intraday data. Start date-time: 2016-12-19 17:57:59. Record interval: 0. Symbol: FXH17 | 2016-12-19 18:03:28
HD Request # 2 | Decompressing data. | 2016-12-19 18:03:28
Socket (5) | Shutdown and closed. | 2016-12-19 18:03:28
The network socket for historical data has been closed. | 2016-12-19 18:03:28
HD Request # 2 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX0317-EUREX | 2016-12-19 18:03:28
HD Request # 2 | Intraday download COMPLETE for FESX0317-EUREX. Completion time: 0s. Unique request ID: 1 | 2016-12-19 18:03:28
Removed historical data download ID 1 | 2016-12-19 18:03:28
Real-time Intraday chart data file updates started for FESX0317-EUREX | 2016-12-19 18:03:28
Intraday chart data file opened for FESX0317-EUREX | 2016-12-19 18:03:28
Rithmic Trading | Using primary service for historical data for FESX0317-EUREX | 2016-12-19 18:03:28
Intraday data recording state for symbol FESX0317-EUREX is set to download 'Pending'. | 2016-12-19 18:03:28
[2016-12-19 17:43:43]
Sierra Chart Engineering - Posts: 104368
This is now resolved. Update Sierra Chart to version 1500 following the instructions here:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

If there is any missing data in the Intraday chart, follow the instructions here to re-download the data:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account