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Date/Time: Sun, 21 Oct 2018 09:16:13 +0000



Setting up Data feeds for TT

Support Request:
[2013-04-01 19:20:20]
bronsma58 - Posts: 17
Hello, I am trying to set up my data feeds from TT. I'm not sure what to put under the "server" box. Do I need to go into my TT guardian to find my specific IP address?
[2013-04-01 19:29:19]
Sierra Chart Engineering - Posts: 65036
Who is your broker that you are currently using TT with?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-01 19:30:32]
bronsma58 - Posts: 17
All my trading is done through Advantage Futures
[2013-04-01 20:57:38]
Sierra Chart Engineering - Posts: 65036
Please contact Advantage Futures and have them provide you the FIX connection information for both the Price Feed and Orders tabs shown in this image:
http://www.sierrachart.com/images/TTServiceSettings.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-01 21:05:17]
bronsma58 - Posts: 17
Thanks. Is it imperative to use the order window as well even though I only would like to use Sierra for charting needs?
[2013-04-01 21:09:26]
Sierra Chart Engineering - Posts: 65036
In this case leave Server address on the Orders tab blank.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-02 16:31:12]
bronsma58 - Posts: 17
One last thing, I receive different data feeds for different servers. For example, one IP Address gives me feeds for currency and livestock, another IP address gives me feeds for metals and oil, and then I also have ICE data feeds. If I need to use 3 or more IP addresses, is this possible and how would I go about doing so?
[2013-04-02 17:04:56]
bronsma58 - Posts: 17
Nevermind, problem is solved.
[2013-04-02 22:13:52]
bronsma58 - Posts: 17
I am unable to connect to my order server and here is the message I receive:
Not starting the Orders session because no Orders server is given in the service settings for Trading Technologies. | 2013-04-02 22:00:08
Connecting to Trading Technologies... | 2013-04-02 22:00:08
Starting the Price Feed session. Connecting to 172.35.110.70 port 10510... | 2013-04-02 22:00:08
TT Price Feed FIX Session: Sending the Logon message. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Received a Logout message. Text = Unable to login to adapter 90TTFIXA1: TTUserSetup Error - User's gateway logins are not compatible with the FIX Adapter's gateway logins. Please contact your System Administrator. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Logged out and disconnected. | 2013-04-02 22:00:08
Disconnected from TT FIX Price Feed session. | 2013-04-02 22:00:08
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-02 22:00:08
To prevent further connection attempts, select File >> Disconnect. | 2013-04-02 22:00:08
Disconnected from Trading Technologies. | 2013-04-02 22:00:08
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-02 22:00:08
File >> Disconnect selected. | 2013-04-02 22:00:12
Reconnect canceled. | 2013-04-02 22:00:12
Disconnected from Trading Technologies. | 2013-04-02 22:00:12
Active service: Trading Technologies | 2013-04-02 22:04:00

Our IT guys said to contact you about this. (This is the night staff telling me this) I think the log-in info they gave me is wrong and just want to confirm.
[2013-04-02 22:41:33]
Sierra Chart Engineering - Posts: 65036
They need to solve this:
Unable to login to adapter 90TTFIXA1: TTUserSetup Error - User's gateway logins are not compatible with the FIX Adapter's gateway logins. Please contact your System Administrator. This is an error from the FIX Adapter. The login information may be correct, but there may need to be some changes on their side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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