Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 16:37:54 +0000



Post From: Setting up Data feeds for TT

[2013-04-02 22:13:52]
bronsma58 - Posts: 17
I am unable to connect to my order server and here is the message I receive:
Not starting the Orders session because no Orders server is given in the service settings for Trading Technologies. | 2013-04-02 22:00:08
Connecting to Trading Technologies... | 2013-04-02 22:00:08
Starting the Price Feed session. Connecting to 172.35.110.70 port 10510... | 2013-04-02 22:00:08
TT Price Feed FIX Session: Sending the Logon message. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Received a Logout message. Text = Unable to login to adapter 90TTFIXA1: TTUserSetup Error - User's gateway logins are not compatible with the FIX Adapter's gateway logins. Please contact your System Administrator. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-04-02 22:00:08
TT Price Feed FIX Session: Logged out and disconnected. | 2013-04-02 22:00:08
Disconnected from TT FIX Price Feed session. | 2013-04-02 22:00:08
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-02 22:00:08
To prevent further connection attempts, select File >> Disconnect. | 2013-04-02 22:00:08
Disconnected from Trading Technologies. | 2013-04-02 22:00:08
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-02 22:00:08
File >> Disconnect selected. | 2013-04-02 22:00:12
Reconnect canceled. | 2013-04-02 22:00:12
Disconnected from Trading Technologies. | 2013-04-02 22:00:12
Active service: Trading Technologies | 2013-04-02 22:04:00

Our IT guys said to contact you about this. (This is the night staff telling me this) I think the log-in info they gave me is wrong and just want to confirm.