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Date/Time: Mon, 29 Apr 2024 06:16:39 +0000



New order

View Count: 563

[2016-11-29 14:58:51]
User638756 - Posts: 52
Im trying to enter a new order and it instantly says "canceled". Im not sure what im doing wrong.

Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 240. | 2016-11-29 08:52:52
Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 243. | 2016-11-29 08:52:52
Order Error - IB Open Order update. Internal Order ID: 38284. Service Order ID: 238. Symbol: SYRG | 2016-11-29 08:52:52 *
Order Error - IB Open Order update. Internal Order ID: 38287. Service Order ID: 241. Symbol: SYRG | 2016-11-29 08:52:52 *
Interactive Brokers | Requesting Open orders. | 2016-11-29 08:53:07
Interactive Brokers | Received Open orders end message. | 2016-11-29 08:53:07
[2016-11-29 17:41:02]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
Order Error - IB Open Order update. Internal Order ID: 38284. Service Order ID: 238. Symbol: SYRG | 2016-11-29 08:52:52 *
Order Error - IB Open Order update. Internal Order ID: 38287. Service Order ID: 241. Symbol: SYRG | 2016-11-29 08:52:52 *

You need to contact Interactive Brokers and ask them why client order IDs 238 and 241 were rejected. Give them the times of these orders. We do not know why they were rejected. There is no reason given.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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