Support Board

Date/Time: Wed, 15 May 2024 14:28:53 +0000

Post From: New order

[2016-11-29 17:41:02] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: Order Error - IB Open Order update. Internal Order ID: 38284. Service Order ID: 238. Symbol: SYRG \| 2016-11-29 08:52:52 * Order Error - IB Open Order update. Internal Order ID: 38287. Service Order ID: 241. Symbol: SYRG \| 2016-11-29 08:52:52 * You need to contact Interactive Brokers and ask them why client order IDs 238 and 241 were rejected. Give them the times of these orders. We do not know why they were rejected. There is no reason given. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing