Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 05:06:55 +0000



Inaccuracy in H/L of bar

View Count: 568

[2016-11-22 18:15:08]
freestyler - Posts: 35
Hi:

I had a stop loss order (stop limit buy) activated @ 48.16 this morning at 11:06:41, even though according to sierra chart, price only went as high as 48.15 (see attached chart), and never actually hit 48.16. This is not the first time this type of situation has occurred.

http://www.sierrachart.com/image.php?Image=1479838403891.png

I'm using IB data feed. For the stop loss order, the stop price = limit price = 48.16. Therefore 48.16 had to be hit before the limit order kicked in.

I called IB and checked the T&S data on their end, and was told that 48.16 was indeed hit at 11:06, with 6 trades executed for a total qty of 27 lots. My order was one of them.

So what's causing this glitch in SC? That it doesn't always accurately print the H/L of a bar?

Please help.

Thanks.
[2016-11-22 18:38:17]
Sierra Chart Engineering - Posts: 104368
Not sure why you are asking us this question. You should be more than well aware that Interactive Brokers provides a substandard data feed:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataProblems


You need to use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php


Do not ask us anything further about this unless you plan to use the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-22 18:39:49
[2016-11-22 18:59:11]
Sierra Chart Engineering - Posts: 104368
You could use Interactive Brokers true real-time data documented here but it is not something we usually recommend:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TrueRealTimeData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account