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Date/Time: Tue, 23 Apr 2024 13:33:24 +0000



How to change default data/trade connection upon start-up

View Count: 1319

[2016-11-07 00:35:29]
jakesans - Posts: 50
Hi SC,

I am no longer with Amp Futures using TT data, but that data/trade connection is what my platform defaults to at startup. I am now using Rithmic feed and want that connection to be my default connection. How do I switch this? My apologies if I am missing, but I have spent an hour looking at the various settings to try to change, but can't figure it out. I thought it would be in the Data/Trade Connection settings under Global Settings, but didn't see this option there.

Thanks,
JS
[2016-11-07 00:54:39]
Sierra Chart Engineering - Posts: 104368
We have set your account to not automatically use the TT FIX connection. So this is resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-12-15 19:32:08]
User905938 - Posts: 10
I have been trying to setup Sierra Charts to default to my Rithmic US data connection; however, when I close and reopen or it gets disconnected it tries to connect to CQG which I do not have.

I have it setup to use Rithmic, and after I select it from the list it has my user/password, however when I close and reopen the program it defaults back to CQG?
[2017-12-15 19:48:14]
Sierra Chart Engineering - Posts: 104368
We are solving this for you now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-12-27 02:44:14]
User120942 - Posts: 71
I am experiencing the same issue as the previous users when logging in to my AMP account on startup the platform tries to connect to my previous CQG Fix login. I changed from CQG FIX to Rithmic awhile back. I tried to correct this by opening the Data/Trade Service Settings panel then checked the boxes marked "Connect on Program Startup" and "Reconnect on Failure" for my Rithmic connection and removing the checks from my previous CQG Fix connection but Sierra Chart keeps attempting to connect to CQG Fix on startup resulting in the same error message reported by the previous users..
[2018-12-27 04:27:20]
Sierra Chart Engineering - Posts: 104368
This is solved for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-23 09:21:04]
User243331 - Posts: 7
Greetings, I have the same issue as the previous posters. I connect throught Rhitmic but when I start Sierra Charts, it automatically defaults and tries to connect to the CQG Web Api data feed. How can I change it so it defaults to the Rhitmic Data feed?
[2019-05-23 13:34:37]
Sierra Chart Engineering - Posts: 104368
Post #7: This is now resolved for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-05-24 02:17:05]
User243331 - Posts: 7
Awesome. Thank you

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