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Date/Time: Mon, 06 May 2024 07:10:31 +0000



If Intraday Chart Bar Period is switched from Time to Range, Chart Reloads Continuously

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[2016-10-25 17:48:11]
TapeReader - Posts: 88
Hi,

If I switch an intraday chart's 'Bar Period Type' from 'Days-Mins-Secs Per Bar' to 'Range Per Bar-Standard (in ticks) and apply a custom study, the chart goes into a continual reload mode (see log files).

This behavior is new, and started with a recent upgrade of Sierra Chart somewhere around builds 1471-1475.

This behavior was replicated on 3 separate machines.

On 2 of the machines, removing the instrument's .scid file and downloading a new file remediated the issue.

On the 3rd machine, removing the instrument's .scid file and downloading a new file did not fix the issue.

If the custom study is removed, then the reloading stops.

If the chart is reverted to 'Days-Mins-Secs Per Bar' the reloading stops.

Any insights here?
attachmentContinually Reloading Chart Issue.txt - Attached On 2016-10-25 17:46:57 UTC - Size: 5.4 KB - 255 views
[2016-10-25 18:13:44]
Sierra Chart Engineering - Posts: 104368
This problem has been solved in the latest prerelease. Update with Help >> Download Prerelease. Refer to the instructions here:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2016-10-25 18:43:56]
TapeReader - Posts: 88
Thanks for this...I can affirm that the new build has remediated the issue.

As always, you guys are amazing.

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