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Date/Time: Sat, 27 Apr 2024 06:22:00 +0000



Missing ES intraday data

View Count: 664

[2016-10-12 21:01:32]
User182649 - Posts: 31
Good afternoon. I am a subscriber to the SC real time data feed. I am missing about 3 months (6/6-9/7) of historical intraday data. This seems to have occurred when I updated to version 1469. I have tried everything that I can think of based on SC documentation including updating symbol lists, deleting and reloading intraday data, reloading historical data for all charts, etc. Any help is appreciated.
Thanks
[2016-10-13 00:06:03]
Sierra Chart Engineering - Posts: 104368
Do you see this indicator after the symbol on the chart: [M]? This confirms you are using the correct symbol.

If so, follow the instructions here to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-13 00:42:37]
User182649 - Posts: 31
Many thanks.

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