Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 04 May 2024 10:29:45 +0000
Message Log DOES contain private information
View Count: 688
| [2016-10-11 19:26:34] |
| User13668 - Posts: 291 |
|
I have noticed that often you advise customers in the Support Board to post their entire message log as it contains no private information. This part of the documnetation refers: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#log However, I have just started playing around with running two instances on the same PC via DTC SubInstance and have noticed that the message log in this situation does mention my Account Name several times. Not sure if this is an issue, or if you need to modify the documentation referred to above to suggest to posters to supply it via 'Send for Analysis' in such situations, or maybe you might even remove the reference to the account name in the message log. |
| [2016-10-11 19:29:01] |
| |
|
What particular line in the Message Log contains this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-11 19:36:47] |
| User13668 - Posts: 291 |
|
Attached as a private file. This is just part of the log where it occurs several times. |
Private File |
| [2016-10-11 22:46:27] |
| |
|
OK we see. That information is helpful to the user of Sierra Chart to know the username logging on. We cannot suppress it and is not regarded as sensitive information. It is the broker who uses your account number as the SC Account Name/username. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-11 22:46:48
|
To post a message in this thread, you need to log in with your Sierra Chart account: