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Direct MessagesDate/Time: Sun, 05 May 2024 22:19:12 +0000
Chart DOM acting strangely
View Count: 729
| [2016-10-05 13:09:24] |
| User74018 - Posts: 6 |
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Hi! My Chart DOM only shows one number for BUY and one for SELL. Both around current price naturaly. Before i had whole column of numbers for BUY and SELL respectively. I did not change any setting, so i wanna ask for advice... Whats wrong with my chart DOM values? |
| [2016-10-05 17:36:08] |
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We see you are using Interactive Brokers. So apparently your account with them is not providing market depth data. Are you also aware that the Sierra Chart Exchange Data Feed was canceled at the end of September on your account: https://www.sierrachart.com/usercp.php?page=ExchangeDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-06 13:42:38] |
| User74018 - Posts: 6 |
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Cheers, Im aware of it. But noticed it just after i wrote the question. So my own fault that i missed my balance insuficiency. I also payed it right away. When will real time data be available on my chart? Im looking at my chart right now and still chart DOM is showing only one number for BUY and SELL. Edit: Nevermind. I just had to reactivate my services... Now all is OK. THank you! Date Time Of Last Edit: 2016-10-06 13:56:57
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