Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 23:12:24 +0000



Post From: Chart DOM acting strangely

[2016-10-05 17:36:08]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers.

So apparently your account with them is not providing market depth data.

Are you also aware that the Sierra Chart Exchange Data Feed was canceled at the end of September on your account:
https://www.sierrachart.com/usercp.php?page=ExchangeDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing