Home >> Support Board

Support Board

Date/Time: Wed, 01 May 2024 19:29:51 +0000

How to Post a Message for Support

instances

View Count: 658

[2016-09-25 22:05:09] #1 [Go To First Post]
User672082 - Posts: 60
Hi, When I open my main instance and open 2 chartbooks, everything is fine. When I open a new instance so that I can move one of the chart books to a separate monitor, that new instance never saves my changes.How to fix this? Also, When I put date separators on my chart, they have dont plot correctly. For example, my monthly separator is plotting on 9/18 and says 11/16. So not only is it not in the proper place, but labeled incorrectly. I am sure it is a setting that I dont have set properly. One plotted on 9/1 but then another plotted again on 9/18, thats the one labeled 11/16. Keep in mind this is on a 25000 volume intraday chart. Thank you.

[2016-09-26 01:37:06] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Each instance of Sierra Chart has its own copy of Chartbooks, global settings and chart data. They are all totally separate from each other. When I put date separators on my chart, they have dont plot correctly. For example, my monthly separator is plotting on 9/18 and says 11/16. How exactly are you doing this for a chart? Provide an image of the chart showing what you see, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-26 01:37:29

[2016-09-26 19:29:29] #3 [Go To First Post]
User672082 - Posts: 60
http://www.sierrachart.com/image.php?Image=1474918093951.png

[2016-09-27 00:04:01] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What you are looking at is a vertical line at the time of a futures contract rollover in a continuous futures contract chart. It displays the contract month and year: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#DisplayingRolloverDatesContractMonths Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: