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Direct MessagesDate/Time: Tue, 07 May 2024 23:40:58 +0000
SC tries to logon with wrong user account name
View Count: 713
| [2016-09-20 22:31:53] |
| User553714 - Posts: 184 |
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Hi, I have written a simple windows BAT file which opens up the IB logon screen, delays for 5-secs, then opens SC which is saved for auto logon. Even though I open the SC account (different shortcuts & folders) configured for my IB simulated account SC auto types the account name for my live account. SC has never gone ahead to complete the logon by typing the password for the LIVE account and stops at the incorrect user name. At this stage the SC auto logon stalls, and I usually close the IB logon screen and manually open a new one at which point SC goes on to correctly type in the IB SIM user name and correct password to logon. My concern is that SC randomly tries to logon with the wrong LIVE user account name instead of the SIM account user name; can you please look into correcting this behaviour to ensure the certainty of the account logged into. |
| [2016-09-21 05:59:17] |
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We are not going to make any changes. We have updated the documentation related to this here: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#AutomaticallyLogin We have no further comment on this other than to say this cannot possibly be true: My concern is that SC randomly tries to logon with the wrong LIVE user account name instead of the SIM account user name; can you please look into correcting this behaviour to ensure the certainty of the account logged into. The particular Username and Password which is being used, is what you have specified in Sierra Chart. What you are saying is a total impossibility. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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