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Date/Time: Fri, 03 May 2024 03:19:05 +0000



Failed Download of SierraChartFileDownloader.exe

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[2016-09-19 20:21:07]
Tom560 - Posts: 2
I have been trying to download the SierraChartFileDownloader.exe file. The download will go to 4.0MB out of 4.2MB then stop. I tried temporarily disabling the firewall, but the download still stops at 4.0MB. Any suggestions?
[2016-09-19 21:10:19]
Sierra Chart Engineering - Posts: 104368
This is the size of the file.

Is it not running on your computer?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-09-19 22:29:37]
Tom560 - Posts: 2
No, the file SierraChartFileDownloader.exe is not running on my computer. The file also is not in the Sierra Charts folder or any sub-folder. When I try to download this file the download stops at 4.0 MB. I have attached a screen shot of the failure message. The failure message is near the bottom of the screen.
imageDownload Failure.JPG / V - Attached On 2016-09-19 22:28:15 UTC - Size: 131.69 KB - 259 views
[2016-09-20 01:40:33]
Sierra Chart Engineering - Posts: 104368
There should not be any trouble downloading this file. It is a small file. And we do not notice a problem ourselves.

Or have any other reports of a problem. We can send you the file by email. Do you want us to do that?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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