Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 02 May 2024 16:31:18 +0000
It keeps on saying "waiting to reconnect"
View Count: 782
| [2016-09-12 21:21:12] |
| User685291 - Posts: 6 |
|
I just Logged In with the Password you've provided and it keeps on saying "waiting to reconnect". My Internet is connected and it is working. I've just subscribed to Package 3 without a Broker and with the intention of practicing Paper Trading for Emini Dowjones "YM". Please help! Thank you. |
| [2016-09-12 21:26:02] |
| |
|
We see you are using Gain Capital. Refer to the instructions here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem It is the broker who is primarily responsible to help you get connected to their service. If necessary we can extend your usage time to make up for the days you are not able to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-12 21:26:48
|
| [2016-09-12 21:57:42] |
| User685291 - Posts: 6 |
|
I am not using Gain Capital any more. I've just subscribed Package 3 directly from Sierra Chart without involving Gain Capital to practice Paper Trading. I've subscribed to Sierra Chart Directly with the intention of using "Sierra Chart Real-time and Historical Forex/CFD Data Service". It may show that I am using Gain Capital because I was using Gain Capital previously, but I am not using Gain Capital anymore and I am not sure how to reprogram without them in the system or reprogram without involving them. I am not a computer expert. Please Help me. Thank you. |
| [2016-09-12 22:56:07] |
| |
|
Therefore, follow the instructions here: http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php#Setup Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: