Support Board
Date/Time: Fri, 09 May 2025 23:01:43 +0000
Post From: It keeps on saying "waiting to reconnect"
| [2016-09-12 21:26:02] |
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We see you are using Gain Capital. Refer to the instructions here for this: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem It is the broker who is primarily responsible to help you get connected to their service. If necessary we can extend your usage time to make up for the days you are not able to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-12 21:26:48
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