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Date/Time: Tue, 16 Jan 2018 11:53:34 +0000



Did I miss a memo? YM-201306-CBOT vs CME

Support Request:
[2013-04-01 04:16:49]
DarthSidious - Posts: 63
I am with Velocity Futures / TT feed

Something funny is going on with YM. YM-201306-CBOT, till last friday got quotes. As of market open today, I have no quotes, no bid/ask on DOM, and no chart updates. However, I tried YM-201306-CME, and that works fine. Chart backfill comes in for YM-201306-CME as well, but data only goes back to tonight's open.

What should I do? Rename my YM-201306-CBOT data files to YM-201306-CME and be done with it?
[2013-04-01 05:13:22]
Sierra Chart Engineering - Posts: 56182
This is because Velocity Futures is now using the CME gateway for the CBOT market center. So use the CME symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-01 05:14:37]
Sierra Chart Engineering - Posts: 56182
We do see the limited data issue now, we will have to resolve that tomorrow.

Renaming the CBOT Exchange name on the file to CME is a good solution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-04-01 05:15:53
[2013-04-01 16:57:11]
DarthSidious - Posts: 63
Yes, the memo was late. Got this from Velocity today. The change has already taken place

In accordance with the Trading Technologies announcement “Single X_TRADER Market License for CME/CBOT Gateway” (see https://www.tradingtechnologies.com/en/support/advisories/2013/03/NI053-13/) , CBOT products are now listed under the CME gateway. This will go into effect on your Sierra Chart front-end at the end of today. Please click here (http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol) for Sierra Chart instruction on how to update the symbols on your Charts and trading DOMs. No update of Sierra Chart platform is necessary.
Date Time Of Last Edit: 2013-04-01 16:57:59

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