Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 19:49:14 +0000



Can't connect to LMAX

View Count: 936

[2016-09-09 14:25:00]
milenmitzik - Posts: 27
Reading Internal Order ID file. | 2016-09-09 09:15:24
Reading Trade Orders file. | 2016-09-09 09:15:24
Reading Trade Positions file. | 2016-09-09 09:15:24
Software version: 1460 | 2016-09-09 09:15:24
Uses New Spreadsheets | 2016-09-09 09:15:24
Usage end date: 2017-01-27 | 2016-09-09 09:15:24
Enabled for: Advanced Features. | 2016-09-09 09:15:24
Enabled for: Sierra Chart Historical Data Service. | 2016-09-09 09:15:24
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-09-09 09:15:24
Current selected Data/Trading service: SC Data - All Services | 2016-09-09 09:15:24
Chart Update Interval: 500 | 2016-09-09 09:15:24
Time Zone: +00:00:00 (UTC+00) | 2016-09-09 09:15:24
2016-09-09 12:15:39 Local computer time | 2016-09-09 09:15:24
2016-09-09 09:15:39 Local computer time in UTC | 2016-09-09 09:15:24
2016-09-09 09:15:39 Local computer time in SC Time Zone | 2016-09-09 09:15:24
2016-09-09 09:15:37 Server time in UTC | 2016-09-09 09:15:24
Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-09-09 09:15:24
Program path: D:\SierraCharts LMAX\ | 2016-09-09 09:15:24
Data Files path: D:\SierraCharts LMAX\Data\ | 2016-09-09 09:15:24
OS Version Number: 6.2 | 2016-09-09 09:15:24
Locale Setting: C | 2016-09-09 09:15:24

Checking for new symbol settings for scdataallservices | 2016-09-09 09:15:24
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-09-09 09:15:24
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-09-09 09:15:24
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-09-09 09:15:24
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-09-09 09:15:24
Requesting symbol settings for scdataallservices. Overwrite = on. | 2016-09-09 09:15:43


LMAX Trading - FIX | Connecting. | 2016-09-09 13:54:49
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:54:49
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:54:49
LMAX FIX Trading socket (176) | Connected. | 2016-09-09 13:54:49
LMAX FIX Trading socket (176) | Starting TLS 1.0 connection. | 2016-09-09 13:54:49
LMAX FIX Trading socket (176) | SSL connection established. | 2016-09-09 13:54:49
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:54:50
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:54:50
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:54:50
LMAX FIX Trading socket (176) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:54:50
LMAX FIX Trading socket (176) | SSL has been shut down. | 2016-09-09 13:54:50
LMAX FIX Trading socket (176) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:54:50
LMAX FIX Trading socket (176) | Shutdown and closed. | 2016-09-09 13:54:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:54:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:54:50
LMAX Trading - FIX | Disconnected. | 2016-09-09 13:54:50
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:54:50

LMAX Trading - FIX | Connecting. | 2016-09-09 13:56:50
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:56:50
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | Connected. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | Starting TLS 1.0 connection. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | SSL connection established. | 2016-09-09 13:56:50
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:56:50
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:56:50
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | SSL has been shut down. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:56:50
LMAX FIX Trading socket (178) | Shutdown and closed. | 2016-09-09 13:56:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:56:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:56:50
LMAX Trading - FIX | Disconnected. | 2016-09-09 13:56:50
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:56:50

LMAX Trading - FIX | Connecting. | 2016-09-09 13:58:50
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:58:50
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:58:51
LMAX FIX Trading socket (180) | Connected. | 2016-09-09 13:58:51
LMAX FIX Trading socket (180) | Starting TLS 1.0 connection. | 2016-09-09 13:58:51
LMAX FIX Trading socket (180) | SSL connection established. | 2016-09-09 13:58:51
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:58:52
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:58:52
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:58:52
LMAX FIX Trading socket (180) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:58:52
LMAX FIX Trading socket (180) | SSL has been shut down. | 2016-09-09 13:58:52
LMAX FIX Trading socket (180) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:58:52
LMAX FIX Trading socket (180) | Shutdown and closed. | 2016-09-09 13:58:52
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:58:52
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:58:52
LMAX Trading - FIX | Disconnected. | 2016-09-09 13:58:52
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:58:52

LMAX Trading - FIX | Connecting. | 2016-09-09 14:00:52
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:00:52
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | Connected. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | Starting TLS 1.0 connection. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | SSL connection established. | 2016-09-09 14:00:52
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:00:52
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:00:52
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | SSL has been shut down. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:00:52
LMAX FIX Trading socket (182) | Shutdown and closed. | 2016-09-09 14:00:52
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:00:52
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:00:52
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:00:52
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:00:52

LMAX Trading - FIX | Connecting. | 2016-09-09 14:02:52
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:02:52
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:02:52
LMAX FIX Trading socket (184) | Connected. | 2016-09-09 14:02:52
LMAX FIX Trading socket (184) | Starting TLS 1.0 connection. | 2016-09-09 14:02:52
LMAX FIX Trading socket (184) | SSL connection established. | 2016-09-09 14:02:53
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:02:53
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:02:53
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:02:53
LMAX FIX Trading socket (184) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:02:53
LMAX FIX Trading socket (184) | SSL has been shut down. | 2016-09-09 14:02:53
LMAX FIX Trading socket (184) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:02:53
LMAX FIX Trading socket (184) | Shutdown and closed. | 2016-09-09 14:02:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:02:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:02:53
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:02:53
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:02:53

LMAX Trading - FIX | Connecting. | 2016-09-09 14:04:53
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:04:53
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | Connected. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | Starting TLS 1.0 connection. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | SSL connection established. | 2016-09-09 14:04:53
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:04:53
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:04:53
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | SSL has been shut down. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:04:53
LMAX FIX Trading socket (186) | Shutdown and closed. | 2016-09-09 14:04:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:04:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:04:53
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:04:53
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:04:53

LMAX Trading - FIX | Connecting. | 2016-09-09 14:06:53
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:06:53
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:06:53
LMAX FIX Trading socket (188) | Connected. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | Starting TLS 1.0 connection. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | SSL connection established. | 2016-09-09 14:06:54
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:06:54
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:06:54
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | SSL has been shut down. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:06:54
LMAX FIX Trading socket (188) | Shutdown and closed. | 2016-09-09 14:06:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:06:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:06:54
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:06:54
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:06:54

LMAX Trading - FIX | Connecting. | 2016-09-09 14:08:54
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:08:54
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:08:54
LMAX FIX Trading socket (190) | Connected. | 2016-09-09 14:08:54
LMAX FIX Trading socket (190) | Starting TLS 1.0 connection. | 2016-09-09 14:08:54
LMAX FIX Trading socket (190) | SSL connection established. | 2016-09-09 14:08:54
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:08:55
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:08:55
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:08:55
LMAX FIX Trading socket (190) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:08:55
LMAX FIX Trading socket (190) | SSL has been shut down. | 2016-09-09 14:08:55
LMAX FIX Trading socket (190) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:08:55
LMAX FIX Trading socket (190) | Shutdown and closed. | 2016-09-09 14:08:55
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:08:55
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:08:55
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:08:55
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:08:55

LMAX Trading - FIX | Connecting. | 2016-09-09 14:10:55
LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:10:55
LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | Connected. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | Starting TLS 1.0 connection. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | SSL connection established. | 2016-09-09 14:10:55
LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:10:55
LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:10:55
LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | SSL has been shut down. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:10:55
LMAX FIX Trading socket (192) | Shutdown and closed. | 2016-09-09 14:10:55
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:10:55
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:10:55
LMAX Trading - FIX | Disconnected. | 2016-09-09 14:10:55
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:10:55
Date Time Of Last Edit: 2016-09-09 16:41:26
[2016-09-09 16:37:13]
Sierra Chart Engineering - Posts: 104368
From this Message Log we see you are using the wrong LMAX connection. Follow through the step-by-step instructions here:
http://www.sierrachart.com/index.php?page=doc/LMAX.php#SetupInstructions

We will need to assign your LMAX account to the Sierra Chart order routing connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account