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Date/Time: Mon, 06 May 2024 11:51:37 +0000



SC Keeps Freezing Up and Disconnecting

View Count: 1443

[2016-08-29 07:20:35]
Meritus - Posts: 164
On startup SC Freezes and its memory usage significantly increases to 1,609MB which practically freezes my whole computer. The memory usage then gradually over time reduces (maybe 20 mins) but SC is very very slow and keeps disconneting from my TT Amp data source. I have not changed anything on my computer or SC. I have attached the message log below and hope this helps isolate the issue. Thanks in advance

Reading Internal Order ID file. | 2016-08-29 02:24:09
Reading Trade Orders file. | 2016-08-29 02:24:09
Reading Trade Positions file. | 2016-08-29 02:24:09
Software version: 1454 | 2016-08-29 02:24:09
Uses New Spreadsheets | 2016-08-29 02:24:09
Usage end date: 2016-09-12 | 2016-08-29 02:24:09
Enabled for: Advanced Features. | 2016-08-29 02:24:09
Enabled for: Sierra Chart Historical Data Service. | 2016-08-29 02:24:09
Allow Support for Sierra Chart Data Feeds is disabled. | 2016-08-29 02:24:09
Current selected Data/Trading service: AMP/TTNet | 2016-08-29 02:24:09
Chart Update Interval: 800 | 2016-08-29 02:24:09
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-08-29 02:24:09
2016-08-29 07:24:26 Local computer time | 2016-08-29 02:24:09
2016-08-29 06:24:26 Local computer time in UTC | 2016-08-29 02:24:09
2016-08-29 02:24:26 Local computer time in SC Time Zone | 2016-08-29 02:24:09
2016-08-29 06:24:19 Server time in UTC | 2016-08-29 02:24:09
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-08-29 02:24:09
Program path: C:\SierraChart\ | 2016-08-29 02:24:09
Data Files path: C:\Users\capitaleast\Documents\New folder\SC2\ | 2016-08-29 02:24:09
OS Version Number: 6.2 | 2016-08-29 02:24:09
Locale Setting: C | 2016-08-29 02:24:09

Checking for new symbol settings for tt | 2016-08-29 02:24:09
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-29 02:24:09
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-29 02:24:09
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-29 02:24:09
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-29 02:24:09
Symbol settings are up-to-date for tt | 2016-08-29 02:24:09
Files to Open on Start up | Opening file: Equity Index Spreads.cht | 2016-08-29 02:24:33
FDAX-201609-Eurex 30 Sec #5 | Reloading chart. | 2016-08-29 02:24:33
FESX-201609-Eurex 30 Sec #7 | Reloading chart. | 2016-08-29 02:24:33
FESX-201609-Eurex Daily #12 | Reloading chart. | 2016-08-29 02:24:33
FDAX-201609-Eurex Daily #13 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 1 Day #1 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 120 Min #10 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex Weekly #8 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 1 Day #2 | Reloading chart. | 2016-08-29 02:24:33
FDAX-201609-Eurex 30 Sec #3 | Reloading chart. | 2016-08-29 02:24:33
FESX-201609-Eurex 30 Sec #9 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex Weekly #14 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 120 Min #16 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 1 Min #0 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 1 Day #4 | Reloading chart. | 2016-08-29 02:24:33
FDXM-201609-Eurex 1 Min #0 | Reloading chart. | 2016-08-29 02:24:33
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-29 02:24:33
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-29 02:24:33
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-29 02:24:33
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-29 02:24:33
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:33
Intraday data recording state for symbol FDAX-201609-Eurex is set to download 'Pending'. | 2016-08-29 02:24:56
HD Request # 2 | Downloading Intraday chart data for FDAX-201609-Eurex to the file FDAX-201609-Eurex.scid. Service: ttamp | 2016-08-29 02:24:56
HD Request # 2 | Download start Date-Time: 2016-08-29 02:19:06.000 | 2016-08-29 02:24:56
HD Request # 2 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 02:24:56
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 02:24:56
Intraday data recording state for symbol FESX-201609-Eurex is set to download 'Pending'. | 2016-08-29 02:24:56
HD Request # 3 | Downloading Historical Daily chart data for FESX-201609-Eurex. Starting date: 2016-08-25. Service: ttamp | 2016-08-29 02:24:56
Historical data download counter reset. | 2016-08-29 02:24:56
HD Request # 3 | Requesting historical Daily data for FXU16 starting at 2016-08-24 | 2016-08-29 02:24:56
HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-08-29 02:24:56
Intraday data recording state for symbol FDXM-201609-Eurex is set to download 'Pending'. | 2016-08-29 02:24:56
FDXM-201609-Eurex 1 Day #1 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Socket (4) | Connected. | 2016-08-29 02:24:56
HD Request # 2 | Sending historical data logon request message. | 2016-08-29 02:24:56
FDXM-201609-Eurex 120 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:06. Record interval: 0. Symbol: FDAX-201609-Eurex | 2016-08-29 02:24:56
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
HTTP connection to ds01.ddfplus.com:80 (5) | Connected. | 2016-08-29 02:24:56
FDXM-201609-Eurex Weekly #8 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
FDXM-201609-Eurex 1 Day #2 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
HD Request # 2 | Decompressing data. | 2016-08-29 02:24:56
Socket (4) | Shutdown and closed. | 2016-08-29 02:24:56
The network socket for historical data has been closed. | 2016-08-29 02:24:56
HD Request # 2 | Historical data for FDAX-201609-Eurex is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-29 02:24:56
HD Request # 2 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX-201609-Eurex | 2016-08-29 02:24:56
HD Request # 2 | Intraday download COMPLETE for FDAX-201609-Eurex. Completion time: 3s. Unique request ID: 1 | 2016-08-29 02:24:56
Removed historical data download ID 1 | 2016-08-29 02:24:56

HD Request # 3 | Receiving historical Daily data for FESX-201609-Eurex starting at 2016-08-25 | 2016-08-29 02:24:56
HD Request # 3 | Writing historical Daily data to the file FESX-201609-Eurex.dly | 2016-08-29 02:24:56
HD Request # 3 | Received 4 records from 2016-08-25 00:00:00 to 2016-08-29 00:00:00 (5.0 days) and wrote 3 records for FESX-201609-Eurex | 2016-08-29 02:24:56
HD Request # 3 | Daily download COMPLETE for FESX-201609-Eurex. Completion time: 3s. Unique request ID: 3 | 2016-08-29 02:24:56
Removed historical data download ID 3 | 2016-08-29 02:24:56

HD Request # 4 | Downloading Intraday chart data for FESX-201609-Eurex to the file FESX-201609-Eurex.scid. Service: ttamp | 2016-08-29 02:24:56
HD Request # 4 | Download start Date-Time: 2016-08-29 02:19:03.000 | 2016-08-29 02:24:56
HD Request # 4 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 02:24:56
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 02:24:56
HD Request # 5 | Downloading Historical Daily chart data for FDAX-201609-Eurex. Starting date: 2016-08-25. Service: ttamp | 2016-08-29 02:24:56
HD Request # 5 | Requesting historical Daily data for DYU16 starting at 2016-08-24 | 2016-08-29 02:24:56
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #5 has tagged chart #4 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
FDXM-201609-Eurex Weekly #14 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Socket (6) | Connected. | 2016-08-29 02:24:56
HD Request # 4 | Sending historical data logon request message. | 2016-08-29 02:24:56
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:03. Record interval: 0. Symbol: FESX-201609-Eurex | 2016-08-29 02:24:56
HD Request # 4 | Decompressing data. | 2016-08-29 02:24:56
Socket (6) | Shutdown and closed. | 2016-08-29 02:24:56
The network socket for historical data has been closed. | 2016-08-29 02:24:56
HD Request # 4 | Historical data for FESX-201609-Eurex is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-29 02:24:56
HD Request # 4 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX-201609-Eurex | 2016-08-29 02:24:56
HD Request # 4 | Intraday download COMPLETE for FESX-201609-Eurex. Completion time: 2s. Unique request ID: 2 | 2016-08-29 02:24:56
Removed historical data download ID 2 | 2016-08-29 02:24:56

HD Request # 5 | Receiving historical Daily data for FDAX-201609-Eurex starting at 2016-08-25 | 2016-08-29 02:24:56
HD Request # 5 | Writing historical Daily data to the file FDAX-201609-Eurex.dly | 2016-08-29 02:24:56
HD Request # 5 | Received 4 records from 2016-08-25 00:00:00 to 2016-08-29 00:00:00 (5.0 days) and wrote 3 records for FDAX-201609-Eurex | 2016-08-29 02:24:56
HD Request # 5 | Daily download COMPLETE for FDAX-201609-Eurex. Completion time: 2s. Unique request ID: 4 | 2016-08-29 02:24:56
Removed historical data download ID 4 | 2016-08-29 02:24:56

HD Request # 6 | Downloading Intraday chart data for FDXM-201609-Eurex to the file FDXM-201609-Eurex.scid. Service: ttamp | 2016-08-29 02:24:56
HD Request # 6 | Download start Date-Time: 2016-08-29 02:19:06.000 | 2016-08-29 02:24:56
HD Request # 6 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 02:24:56
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 02:24:56
HD Request # 7 | Downloading Historical Daily chart data for FDXM-201609-Eurex. Starting date: 2016-08-25. Service: ttamp | 2016-08-29 02:24:56
HD Request # 7 | Requesting historical Daily data for TMU16 starting at 2016-08-24 | 2016-08-29 02:24:56
FDXM-201609-Eurex 120 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
Socket (7) | Connected. | 2016-08-29 02:24:56
HD Request # 6 | Sending historical data logon request message. | 2016-08-29 02:24:56
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:06. Record interval: 0. Symbol: FDXM-201609-Eurex | 2016-08-29 02:24:56
HD Request # 6 | Decompressing data. | 2016-08-29 02:24:56
Socket (7) | Shutdown and closed. | 2016-08-29 02:24:56
The network socket for historical data has been closed. | 2016-08-29 02:24:56
HD Request # 7 | Receiving historical Daily data for FDXM-201609-Eurex starting at 2016-08-25 | 2016-08-29 02:24:56
HD Request # 7 | Writing historical Daily data to the file FDXM-201609-Eurex.dly | 2016-08-29 02:24:56
HD Request # 7 | Received 4 records from 2016-08-25 00:00:00 to 2016-08-29 00:00:00 (5.0 days) and wrote 3 records for FDXM-201609-Eurex | 2016-08-29 02:24:56
HD Request # 7 | Daily download COMPLETE for FDXM-201609-Eurex. Completion time: 1m 13s. Unique request ID: 6 | 2016-08-29 02:24:56
Removed historical data download ID 6 | 2016-08-29 02:24:56

HD Request # 6 | Historical data for FDXM-201609-Eurex is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-29 02:24:56
HD Request # 6 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDXM-201609-Eurex | 2016-08-29 02:24:56
HD Request # 6 | Intraday download COMPLETE for FDXM-201609-Eurex. Completion time: 1m 14s. Unique request ID: 5 | 2016-08-29 02:24:56
Removed historical data download ID 5 | 2016-08-29 02:24:56

HTTP connection to ds01.ddfplus.com:80 (5) | Closed. No error. | 2016-08-29 02:24:56
HTTP connection to ds01.ddfplus.com:80 (5) | Shutdown and closed. | 2016-08-29 02:24:56
FDXM-201609-Eurex 1 Min #0 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
FDXM-201609-Eurex 1 Day #4 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:24:56
FESX-201609-Eurex Daily #12 | Reloading chart. | 2016-08-29 02:24:56
FDAX-201609-Eurex Daily #13 | Reloading chart. | 2016-08-29 02:26:24
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
FDXM-201609-Eurex 1 Day #1 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
FDXM-201609-Eurex Weekly #8 | Reloading chart. | 2016-08-29 02:26:24
FDXM-201609-Eurex 120 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
FDXM-201609-Eurex 1 Day #2 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24

AMP/TTNet | Connecting. | 2016-08-29 02:26:24
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2016-08-29 02:26:24
FDXM-201609-Eurex Weekly #14 | Reloading chart. | 2016-08-29 02:26:24
TT FIX Data socket (8) | Connected. | 2016-08-29 02:26:24
FDAX-201609-Eurex 30 Sec #5 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
Chart #5 has tagged chart #4 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
Chart #9 has tagged chart #3 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
FDXM-201609-Eurex 1 Day #4 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:24
FDXM-201609-Eurex 1 Day #1 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
FDXM-201609-Eurex 120 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
FDXM-201609-Eurex Weekly #8 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
TT FIX Data: Sending the Logon message. | 2016-08-29 02:26:40
FDAX-201609-Eurex 30 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
FDXM-201609-Eurex 120 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
TT FIX Data: Connected. | 2016-08-29 02:26:40
TT FIX Trading | Connecting to 12.41.48.53. Port 10500 | 2016-08-29 02:26:40
TT FIX Data: Received a Logout message. Text = A timeout occurred while waiting for a test request. | 2016-08-29 02:26:40
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2016-08-29 02:26:40
TT FIX Data socket (8) | Shutdown and closed. | 2016-08-29 02:26:40
TT FIX Data: Disconnected. | 2016-08-29 02:26:40
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-29 02:26:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-29 02:26:40
TT FIX Trading socket (10) | Connected. | 2016-08-29 02:26:40
TT FIX Trading socket (10) | Closed. No error. | 2016-08-29 02:26:40
TT FIX Trading socket (10) | Shutdown and closed. | 2016-08-29 02:26:40
TT FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-08-29 02:26:40
TT FIX Trading: Disconnected. | 2016-08-29 02:26:40
FDXM-201609-Eurex 1 Min #0 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:26:40
FDXM-201609-Eurex Weekly #14 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:35:59
FDXM-201609-Eurex 1 Day #2 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 02:35:59
AMP/TTNet | Disconnected. | 2016-08-29 02:35:59

AMP/TTNet | Connecting. | 2016-08-29 03:07:46
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2016-08-29 03:07:46
TT FIX Data socket (24) | Connected. | 2016-08-29 03:07:46
TT FIX Data: Sending the Logon message. | 2016-08-29 03:07:47
TT FIX Data: Connected. | 2016-08-29 03:07:47
TT FIX Trading | Connecting to 12.41.48.53. Port 10500 | 2016-08-29 03:07:47
TT FIX Trading socket (25) | Connected. | 2016-08-29 03:07:47
TT FIX Trading: Sending the Logon message. | 2016-08-29 03:07:47
TT FIX Trading: Connected. | 2016-08-29 03:07:47
AMP/TTNet | Connected to data and trading server. | 2016-08-29 03:07:47
AMP/TTNet | Starting real-time market data updates for: FDXM-201609-Eurex. ID: 1 | 2016-08-29 03:07:51
Requesting market data for FDXM-201609-Eurex. Depth levels: 1 | 2016-08-29 03:07:51
AMP/TTNet | Requesting security definition data for: FDXM-201609-Eurex. ID: 1 | 2016-08-29 03:07:51
Intraday data recording state for symbol FDXM-201609-Eurex is set to download 'Pending'. | 2016-08-29 03:07:51
TT Gateway Status: Price server for the CME exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Order server for the CME exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Fill server for the CME exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Price server for the Eurex-B exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Order server for the Eurex-B exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2016-08-29 03:07:51
TT Gateway Status: Price server for the TTSIM exchange is Closed | 2016-08-29 03:07:51
TT Gateway Status: Order server for the TTSIM exchange is Closed | 2016-08-29 03:07:51
TT Gateway Status: Fill server for the TTSIM exchange is Closed | 2016-08-29 03:07:51
Market data subscription status is not known while delaying historical data download for symbol: FDXM-201609-Eurex | 2016-08-29 03:07:51
Delaying start of download for FDXM-201609-Eurex | 2016-08-29 03:07:51
AMP/TTNet | Starting real-time market data updates for: FESX-201609-Eurex. ID: 2 | 2016-08-29 03:07:51
Requesting market data for FESX-201609-Eurex. Depth levels: 1 | 2016-08-29 03:07:51
AMP/TTNet | Requesting security definition data for: FESX-201609-Eurex. ID: 2 | 2016-08-29 03:07:51
Intraday data recording state for symbol FESX-201609-Eurex is set to download 'Pending'. | 2016-08-29 03:07:51
Delaying start of download for FDXM-201609-Eurex | 2016-08-29 03:07:51
AMP/TTNet | Starting real-time market data updates for: FDAX-201609-Eurex. ID: 3 | 2016-08-29 03:07:51
Requesting market data for FDAX-201609-Eurex. Depth levels: 1 | 2016-08-29 03:07:51
AMP/TTNet | Requesting security definition data for: FDAX-201609-Eurex. ID: 3 | 2016-08-29 03:07:51
Intraday data recording state for symbol FDAX-201609-Eurex is set to download 'Pending'. | 2016-08-29 03:07:51
HD Request # 8 | Downloading Intraday chart data for FDXM-201609-Eurex to the file FDXM-201609-Eurex.scid. Service: ttamp | 2016-08-29 03:07:51
HD Request # 8 | Download start Date-Time: 2016-08-29 02:19:06.000 | 2016-08-29 03:07:51
HD Request # 8 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 03:07:51
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 03:07:51
Socket (26) | Connected. | 2016-08-29 03:07:51
HD Request # 8 | Sending historical data logon request message. | 2016-08-29 03:07:51
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:06. Record interval: 0. Symbol: FDXM-201609-Eurex | 2016-08-29 03:07:51
HD Request # 8 | Decompressing data. | 2016-08-29 03:07:51
HD Request # 8 | Receiving Intraday data for FDXM-201609-Eurex starting at 2016-08-29 02:19:06 | 2016-08-29 03:07:51
HD Request # 8 | Timestamp of first Intraday data file record written: 2016-08-29 02:19:06 | 2016-08-29 03:07:51
Socket (26) | Shutdown and closed. | 2016-08-29 03:07:51
The network socket for historical data has been closed. | 2016-08-29 03:07:51
HD Request # 8 | Received 1242 records from 2016-08-29 02:19:06 to 2016-08-29 03:07:47 (48.7 minutes) and wrote 1239 records for FDXM-201609-Eurex | 2016-08-29 03:07:51
HD Request # 8 | Intraday download COMPLETE for FDXM-201609-Eurex. Completion time: 0s. Unique request ID: 7 | 2016-08-29 03:07:51
Removed historical data download ID 7 | 2016-08-29 03:07:51
Real-time Intraday chart data file updates started for FDXM-201609-Eurex | 2016-08-29 03:07:51
Intraday chart data file opened for FDXM-201609-Eurex | 2016-08-29 03:07:51

Delaying start of download for FESX-201609-Eurex | 2016-08-29 03:07:51
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
: Array is unallocated. | 2016-08-29 03:07:54 *
Array message repeat count limit reached. | 2016-08-29 03:07:54 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:07:54 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Weeks, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:07:54 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:07:59 *
Opened cached Intraday file: C:\Users\capitaleast\Documents\New folder\SC2\FDXM-201609-Eurex.scid | 2016-08-29 03:07:59
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Weeks, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:07:59 *
HD Request # 9 | Downloading Intraday chart data for FESX-201609-Eurex to the file FESX-201609-Eurex.scid. Service: ttamp | 2016-08-29 03:07:59
HD Request # 9 | Download start Date-Time: 2016-08-29 02:19:03.000 | 2016-08-29 03:07:59
HD Request # 9 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 03:07:59
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 03:07:59
Socket (27) | Connected. | 2016-08-29 03:08:03
HD Request # 9 | Sending historical data logon request message. | 2016-08-29 03:08:03
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:03. Record interval: 0. Symbol: FESX-201609-Eurex | 2016-08-29 03:08:03
HD Request # 9 | Decompressing data. | 2016-08-29 03:08:03
HD Request # 9 | Receiving Intraday data for FESX-201609-Eurex starting at 2016-08-29 02:19:03 | 2016-08-29 03:08:03
HD Request # 9 | Timestamp of first Intraday data file record written: 2016-08-29 02:19:06 | 2016-08-29 03:08:03
Socket (27) | Shutdown and closed. | 2016-08-29 03:08:03
The network socket for historical data has been closed. | 2016-08-29 03:08:03
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:03 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Weeks, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:03 *
HD Request # 9 | Received 2151 records from 2016-08-29 02:19:03 to 2016-08-29 03:07:59 (48.9 minutes) and wrote 2150 records for FESX-201609-Eurex | 2016-08-29 03:08:03
Added 3 Time and Sales records to Intraday data file for FESX-201609-Eurex after download. | 2016-08-29 03:08:03
HD Request # 9 | Intraday download COMPLETE for FESX-201609-Eurex. Completion time: 5s. Unique request ID: 8 | 2016-08-29 03:08:03
Removed historical data download ID 8 | 2016-08-29 03:08:03
Real-time Intraday chart data file updates started for FESX-201609-Eurex | 2016-08-29 03:08:03
Intraday chart data file opened for FESX-201609-Eurex | 2016-08-29 03:08:03

HD Request # 10 | Downloading Intraday chart data for FDAX-201609-Eurex to the file FDAX-201609-Eurex.scid. Service: ttamp | 2016-08-29 03:08:03
HD Request # 10 | Download start Date-Time: 2016-08-29 02:19:06.000 | 2016-08-29 03:08:03
HD Request # 10 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-29 03:08:03
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-29 03:08:03
Socket (28) | Connected. | 2016-08-29 03:08:03
HD Request # 10 | Sending historical data logon request message. | 2016-08-29 03:08:03
HD Request # 10 | Requesting Intraday data. Start Date-Time: 2016-08-29 02:19:06. Record interval: 0. Symbol: FDAX-201609-Eurex | 2016-08-29 03:08:03
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
HD Request # 10 | Decompressing data. | 2016-08-29 03:08:07
HD Request # 10 | Receiving Intraday data for FDAX-201609-Eurex starting at 2016-08-29 02:19:06 | 2016-08-29 03:08:07
HD Request # 10 | Timestamp of first Intraday data file record written: 2016-08-29 02:19:06 | 2016-08-29 03:08:07
FDAX-201609-Eurex 30 Sec #5 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
Socket (28) | Shutdown and closed. | 2016-08-29 03:08:07
The network socket for historical data has been closed. | 2016-08-29 03:08:07
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
Chart #5 has tagged chart #4 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
HD Request # 10 | Received 3843 records from 2016-08-29 02:19:06 to 2016-08-29 03:08:03 (49.0 minutes) and wrote 3834 records for FDAX-201609-Eurex | 2016-08-29 03:08:07
Added 32 Time and Sales records to Intraday data file for FDAX-201609-Eurex after download. | 2016-08-29 03:08:07
HD Request # 10 | Intraday download COMPLETE for FDAX-201609-Eurex. Completion time: 0s. Unique request ID: 9 | 2016-08-29 03:08:07
Removed historical data download ID 9 | 2016-08-29 03:08:07
Real-time Intraday chart data file updates started for FDAX-201609-Eurex | 2016-08-29 03:08:07
Intraday chart data file opened for FDAX-201609-Eurex | 2016-08-29 03:08:07

Chart #9 has tagged chart #3 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:07
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:07 *
Opened cached Intraday file: C:\Users\capitaleast\Documents\New folder\SC2\FESX-201609-Eurex.scid | 2016-08-29 03:08:07
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Weeks, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:07 *
FDXM-201609-Eurex 1 Day #4 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
FDXM-201609-Eurex 1 Day #1 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
FDXM-201609-Eurex 120 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
FDXM-201609-Eurex Weekly #8 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
FDAX-201609-Eurex 30 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #0 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #14 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #16 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #5 has tagged chart #10 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #5 has tagged chart #4 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Chart #5 has tagged chart #8 for full recalculation. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
FDXM-201609-Eurex 120 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:08:12
Opened cached Intraday file: C:\Users\capitaleast\Documents\New folder\SC2\FDAX-201609-Eurex.scid | 2016-08-29 03:08:12
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:12 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Weeks, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:08:12 *
TT FIX Trading: Received a Logout message. Text = A timeout occurred while waiting for a test request. | 2016-08-29 03:08:12
TT FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-08-29 03:08:12
TT FIX Trading socket (25) | Shutdown and closed. | 2016-08-29 03:08:12
TT FIX Trading: Disconnected. | 2016-08-29 03:08:12
Connection to the external service has been lost. | 2016-08-29 03:08:12
TT FIX Data socket (24) | Closed. No error. | 2016-08-29 03:08:12
TT FIX Data: Received a Logout message. Text = A timeout occurred while waiting for a test request. | 2016-08-29 03:08:12
TT FIX Data: Sending a Logout message. Text = Received Logout message. | 2016-08-29 03:08:12
TT FIX Data socket (24) | Shutdown and closed. | 2016-08-29 03:08:12
TT FIX Data: Disconnected. | 2016-08-29 03:08:12
FDXM-201609-Eurex 1 Min #0 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex Weekly #14 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex 1 Day #4 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex 1 Day #1 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex 120 Min #10 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex 1 Day #2 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
FDXM-201609-Eurex Weekly #8 | Performing a full recalculation because it has been tagged. Chartbook: Equity Index Spreads.cht | 2016-08-29 03:09:44
AMP/TTNet | Disconnected. | 2016-08-29 03:09:44
[2016-08-29 14:20:03]
Sierra Chart Engineering - Posts: 104368
This is the problem:
: Array is unallocated. | 2016-08-29 03:07:54 *
Array message repeat count limit reached. | 2016-08-29 03:07:54 *
Chart: FDXM-201609-Eurex 120 Min #16 | Study: TPO Value Area Lines - Profile Period: 1 Days, TPOs: 0.0001 x 1440 min | Exception occurred while calling study function. | 2016-08-29 03:07:54 *

On chart number 16, the tick size is set very incorrectly. Follow the instructions here to update the Global Symbol Settings:

Global Symbol Settings: Update Symbol Settings

Apply them to the chart following these instructions:
Global Symbol Settings: Update/Apply Symbol Settings to Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-29 14:24:35]
Sierra Chart Engineering - Posts: 104368
This is the relevant documentation for this:
https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.23
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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