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Direct MessagesDate/Time: Sun, 19 May 2024 23:56:52 +0000
Market data not subscribed - IB data issue even though i ought to receive data through SC
View Count: 1860
| [2016-08-28 16:37:29] |
| Cavalry3162 - Posts: 523 |
|
Hello Support, even though i am subscribed to your data feed and have enabled support for it, i get this messege when i try to open up an ES chart (ES-201609-GLOBEX) in a sc instance connected to IB as a broker.. is there anything i have missed? do i really need to be subscribed on the IB site (which obviously doesnt make sense)? thanks for your help, Andreas |
| [2016-08-28 20:14:46] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-29 05:54:03] |
| Cavalry3162 - Posts: 523 |
|
Hello Support, here's the Log right from the start of SC until i've tried to open up an "ES-2016-GLOBEX" intraday chart: Reading Internal Order ID file. | 2016-08-29 01:51:26
Reading Trade Orders file. | 2016-08-29 01:51:26 Reading Trade Positions file. | 2016-08-29 01:51:26 Software version: 1457 | 2016-08-29 01:51:26 Uses New Spreadsheets | 2016-08-29 01:51:26 Usage end date: 2017-09-28 | 2016-08-29 01:51:26 Enabled for: Advanced Features. | 2016-08-29 01:51:26 Enabled for: Advanced Features 2. | 2016-08-29 01:51:26 Enabled for: Sierra Chart Historical Data Service. | 2016-08-29 01:51:26 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-08-29 01:51:26 Enabled for: INDEXES_DATA_BARCHART | 2016-08-29 01:51:26 Enabled for: CME (Trading Account Required) | 2016-08-29 01:51:26 Enabled for: CBOT (Trading Account Required) | 2016-08-29 01:51:26 Enabled for: COMEX (Trading Account Required) | 2016-08-29 01:51:26 Enabled for: NYMEX (Trading Account Required) | 2016-08-29 01:51:26 Enabled for: ICE USA | 2016-08-29 01:51:26 Enabled for: Eurex with Market Depth | 2016-08-29 01:51:26 Enabled for: CBOE Indices | 2016-08-29 01:51:26 Enabled for: BATS (NYSE, NASDAQ) | 2016-08-29 01:51:26 Received 2 data feed usernames. | 2016-08-29 01:51:26 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-29 01:51:26 Current selected Data/Trading service: Interactive Brokers | 2016-08-29 01:51:26 Chart Update Interval: 600 | 2016-08-29 01:51:26 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-08-29 01:51:26 2016-08-29 01:51:31 Local computer time | 2016-08-29 01:51:26 2016-08-29 05:51:31 Local computer time in UTC | 2016-08-29 01:51:26 2016-08-29 01:51:31 Local computer time in SC Time Zone | 2016-08-29 01:51:26 2016-08-29 05:51:28 Server time in UTC | 2016-08-29 01:51:26 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-08-29 01:51:26 Program path: C:\SierraChart\ | 2016-08-29 01:51:26 Data Files path: C:\SierraChart\Data\ | 2016-08-29 01:51:26 OS Version Number: 6.2 | 2016-08-29 01:51:26 Locale Setting: C | 2016-08-29 01:51:26 Checking for new symbol settings for ib | 2016-08-29 01:51:26 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-29 01:51:26 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-29 01:51:26 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-29 01:51:26 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-29 01:51:26 Symbol settings are up-to-date for ib | 2016-08-29 01:51:26 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-29 01:51:34 HTTP connection to www.sierrachart.com:80 (4) | Connected. | 2016-08-29 01:51:34 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-08-29 01:51:37 Starting TWS auto-login thread. | 2016-08-29 01:51:37 TWS auto-login thread ending. | 2016-08-29 01:51:37 Socket (5) | Connected. | 2016-08-29 01:51:37 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-08-29 01:51:37 Interactive Brokers | TWS server version: 76 | 2016-08-29 01:51:37 Interactive Brokers | Connected. Waiting for account information. | 2016-08-29 01:51:37 IB Account information received. | 2016-08-29 01:51:37 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-29 01:51:37 Interactive Brokers | Connected to Live account. | 2016-08-29 01:51:37 Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-29 01:51:37 Interactive Brokers | Connected to data and trading server. | 2016-08-29 01:51:37 Next valid order ID: 1 | 2016-08-29 01:51:37 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-08-29 01:51:37 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-08-29 01:51:37 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-08-29 01:51:37 Next valid order ID: 1 | 2016-08-29 01:51:37 IB Account information received. | 2016-08-29 01:51:37 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-08-29 01:51:37 Interactive Brokers | Connected to Live account. | 2016-08-29 01:51:37 Interactive Brokers | Year-Month last connected to Live account: 2016-08 | 2016-08-29 01:51:37 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-29 01:51:37 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-29 01:51:37 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-29 01:51:37 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-29 01:51:37 HTTP connection to www.sierrachart.com:80 (4) | Closed. No error. | 2016-08-29 01:51:39 HTTP connection to www.sierrachart.com:80 (4) | Shutdown and closed. | 2016-08-29 01:51:39 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U146* | 2016-08-29 01:51:42 Interactive Brokers | Requesting historical order fills for account U146*. | 2016-08-29 01:51:42 Interactive Brokers | Received Trade Positions download end message for account U146* | 2016-08-29 01:51:42 Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-08-29 01:52:40 ES-201609-GLOBEX 1 Min #1 | Reloading chart. | 2016-08-29 01:52:40 ES-201609-GLOBEX 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201609-GLOBEX.scid | 2016-08-29 01:52:40 Interactive Brokers | Starting real-time market data updates for: ES-201609-GLOBEX. ID: 1 | 2016-08-29 01:52:40 Subscribing to real-time True Data for symbol: ES SecurityType: FUT Exchange: GLOBEX Currency: | 2016-08-29 01:52:40 Interactive Brokers | Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 201609, Exchange: GLOBEX, Currency: , Multiplier: | 2016-08-29 01:52:40 Interactive Brokers | Requesting security definition data for: ES-201609-GLOBEX. ID: 1 | 2016-08-29 01:52:40 Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-08-29 01:52:40 Intraday data recording state for symbol ES-201609-GLOBEX is set to download 'Pending'. | 2016-08-29 01:52:40 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:40 Delaying start of download for ES-201609-GLOBEX | 2016-08-29 01:52:40 Message from IB: Requested market data is not subscribed.Error&GLOBEX/FUT/Top&GLOBEX/FUT/Top. IB Error Code: 354. Request ID: 1. Symbol: ES-201609-GLOBEX. | 2016-08-29 01:52:41 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:41 Interactive Brokers | Using primary service for historical data for ES-201609-GLOBEX | 2016-08-29 01:52:42 ES-201609-GLOBEX 1 Min #1 | Reloading chart. | 2016-08-29 01:52:42 ES-201609-GLOBEX 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201609-GLOBEX.scid | 2016-08-29 01:52:42 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:42 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:43 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:44 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-08-29 01:52:45 Message from IB: Invalid Real-time Query:No market data permissions for GLOBEX FUT. IB Error Code: 420. Request ID: 1. Symbol: ES-201609-GLOBEX. | 2016-08-29 01:52:45 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:45 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:46 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:47 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:48 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:49 Market data subscription status is not known while delaying historical data download for symbol: ES-201609-GLOBEX | 2016-08-29 01:52:50 HD Request # 2 | Downloading Intraday chart data for ES-201609-GLOBEX to the file ES-201609-GLOBEX.scid. Service: ib | 2016-08-29 01:52:50 HD Request # 2 | Download start Date-Time: 2006-09-01 01:52:50.000 | 2016-08-29 01:52:50 HD Request # 2 | Requesting a total of 60 days and 0 seconds. | 2016-08-29 01:52:50 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 5097600. | 2016-08-29 01:52:50 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-01 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:50 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 2. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 5011200. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-02 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 3. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4924800. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-03 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 4. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4838400. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-04 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 5. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4752000. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-05 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 6. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4665600. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-06 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 7. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4579200. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-07 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 8. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4492800. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-08 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 9. | 2016-08-29 01:52:51 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4406400. | 2016-08-29 01:52:51 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-09 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:51 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 10. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4320000. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-10 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 11. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4233600. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-11 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 12. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4147200. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-12 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 13. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 4060800. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-13 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 14. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3974400. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-14 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 15. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3888000. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-15 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 16. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3801600. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-16 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 17. | 2016-08-29 01:52:52 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3715200. | 2016-08-29 01:52:52 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-17 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:52 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 18. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3628800. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-18 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 19. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3542400. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-19 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 20. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3456000. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-20 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 21. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3369600. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-21 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 22. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3283200. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-22 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 23. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3196800. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-23 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 24. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3110400. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-24 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 25. | 2016-08-29 01:52:53 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 3024000. | 2016-08-29 01:52:53 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-25 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:53 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 26. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2937600. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-26 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 27. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2851200. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-27 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 28. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2764800. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-28 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 29. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2678400. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-29 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 30. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2592000. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-30 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 31. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2505600. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-07-31 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 32. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2419200. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-01 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 33. | 2016-08-29 01:52:54 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2332800. | 2016-08-29 01:52:54 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-02 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:54 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 34. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2246400. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-03 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 35. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2160000. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-04 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 36. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 2073600. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-05 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 37. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1987200. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-06 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 38. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1900800. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-07 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 39. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1814400. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-08 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 40. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-09 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 41. | 2016-08-29 01:52:55 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1641600. | 2016-08-29 01:52:55 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-10 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:55 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 42. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1555200. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-11 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 43. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1468800. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-12 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 44. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1382400. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-13 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 45. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1296000. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-14 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 46. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-15 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 47. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-16 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 48. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-17 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 49. | 2016-08-29 01:52:56 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2016-08-29 01:52:56 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-18 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:56 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 50. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-19 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 51. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-20 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 * HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 52. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-21 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 53. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-22 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 54. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-23 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 55. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-24 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 56. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-25 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 57. | 2016-08-29 01:52:57 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2016-08-29 01:52:57 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-26 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:57 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 58. | 2016-08-29 01:52:58 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2016-08-29 01:52:58 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-27 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:58 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 59. | 2016-08-29 01:52:58 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2016-08-29 01:52:58 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-28 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:58 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 60. | 2016-08-29 01:52:58 HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2016-08-29 01:52:58 HD Request # 2 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2016-08-29 03:02:50 for ES-201609-GLOBEX | 2016-08-29 01:52:58 HD Request # 2 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 61. | 2016-08-29 01:52:58 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201609-GLOBEX | 2016-08-29 01:52:58 HD Request # 2 | Intraday download COMPLETE for ES-201609-GLOBEX. Completion time: 8s. Unique request ID: 1 | 2016-08-29 01:52:58 Removed historical data download ID 1 | 2016-08-29 01:52:58 Real-time Intraday chart data file updates started for ES-201609-GLOBEX | 2016-08-29 01:52:58 Intraday chart data file opened for ES-201609-GLOBEX | 2016-08-29 01:52:58 |
| [2016-08-29 05:55:47] |
| Cavalry3162 - Posts: 523 |
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fwiw - i switched a CQG broker connection into an IB connection. this whole setup works fine with CQG (deepdiscounttrading as my broker and i receive sc data, it just doesnt work with IB.
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| [2016-08-29 06:16:30] |
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Follow the instructions here to update the Global Symbol Settings: Global Symbol Settings: Update Global Symbol Settings If that does not work perform a "Full Reset". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-29 06:28:41] |
| Cavalry3162 - Posts: 523 |
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looks like the symbol reset did the trick. thank you!
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