Support Board
Date/Time: Fri, 09 May 2025 17:31:50 +0000
symbol not found on forex
View Count: 991
| [2016-08-16 14:02:03] |
| User872076 - Posts: 6 |
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Hi i seem to be getting symbol not found on forex products and the price doesnt update. Can you please advise? |
| [2016-08-16 16:26:13] |
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Forex data requires a direct account: http://www.sierrachart.com/index.php?page=doc/DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-17 09:19:43] |
| User872076 - Posts: 6 |
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I had this before, how can you just change something and want to start charging with no warning? Why do i need another account also for this? |
| [2016-08-17 17:12:01] |
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Please do not put the blame on us. We are not at fault here. We do not want to go into details but this is the consequence of putting reliance on a Sierra Chart account provided by a broker and when they are not paying the agreed price for Sierra Chart. You need a direct account: http://www.sierrachart.com/index.php?page=doc/DirectAccount.html This feature was never intended to be included for futures broker users from the very beginning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-17 17:13:59
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