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Date/Time: Mon, 29 Apr 2024 02:00:18 +0000



missing data

View Count: 618

[2016-08-15 16:23:36]
User30743 - Posts: 364
hi there. how do i redownload the missing data (gap) that appeared here. when i click Delete and download data it doenst work. it never happaned before and i have no clue why it did now..
Date Time Of Last Edit: 2016-08-15 16:24:14
imagedata missing.png / V - Attached On 2016-08-15 16:23:25 UTC - Size: 118.87 KB - 204 views
[2016-08-15 18:15:18]
Sierra Chart Engineering - Posts: 104368
We see you are using the Rithmic trading platform service.

Therefore, you need to update to the current version of Sierra Chart:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

To download the missing data, follow these instructions:
http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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