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Date/Time: Fri, 03 May 2024 21:56:13 +0000



tool values window is black

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[2016-08-08 18:19:04]
onnb - Posts: 661
My tools value window has gone completely black - I don't see any values.
Any idea why that might be?
[2016-08-08 18:51:49]
Sierra Chart Engineering - Posts: 104368
You need to use the Chart Values tool to see the data:
http://www.sierrachart.com/index.php?page=doc/Tools.html#ChartValues

Also check the color settings:
http://www.sierrachart.com/index.php?page=doc/Tools.html#ColorSettingsToolValuesWindow
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-08-08 19:36:40]
onnb - Posts: 661
The Chart Values shows fine. I think the chart Values only shows the values of the last bar
I normally don't use it.

I normally use the Tools Value (Alt+V) with the cross hair so I can see historic values

The Tools Value is black regardless of color settings. I can't the main price data as well as any subgraphs
I also don't see the compact tools values widnow

https://dl.dropboxusercontent.com/u/9913454/tmp/Screen%20Capture%20%23490.png
[2016-08-08 20:35:02]
Sierra Chart Engineering - Posts: 104368
So do you actually have the Chart Values tool active at this time and the Tool Values window is still blank? It is next to impossible for that to be a problem. We have never heard of that before. Try restarting Sierra Chart.


For instructions to use the Compact Tool Values Window, refer to:
Chart Drawing Tools: Compact Tool Values Window

If it is not visible, refer to:
Chart Drawing Tools: Cannot See Values Windows?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-08 20:35:47

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