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Direct MessagesDate/Time: Mon, 29 Apr 2024 17:25:05 +0000
Data feed connection interrupted - what happens to attached stop and target orders
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| [2016-07-28 17:33:15] |
| User352506 - Posts: 6 |
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I have an account with Transact -Futures. What if the following happens: I have an open position with an attached stop order and an attached target order. Then the data feed connection gets interrupted. (1) The stop and the target order is only "local" on my PC, so if the market reaches the stop or target price my position will not be closed , right? (2) First scenario: It's possible to reconnect to the data feed. Will my stop and target order still be there in Sierrachart or will they automatically be cancelled so that I have to submit a new stop and a new target order? (3) Second scenario: The internet connection keeps interrupted. In this case I have to call transact futures by phone to tell them i want to close my position, right? |
| [2016-07-28 17:36:36] |
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1, 3. How this works is thoroughly documented here: Attached Orders: Introduction With TransAct there is not server-side OCO or bracket order support. 2. Yes, they will still be working. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-28 17:38:22
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| [2016-07-28 21:26:42] |
| User352506 - Posts: 6 |
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Thank you very much. I read the information in the link carefully. To make sure hat I understood correctly: (a) Scenario 1: - i submit f.e. a BUY order - the BUY order (not the attached stop & target) is immediately sent to the Trading service ( transact ) - connection gets interrupted after submitting - market reaches the order price after interruption ----> the BUY order will be filled but without the stop/ target orders attached to it, right? (b) scenario 2 - i submit f.e. a BUY order - order get's filled after submitting - the attached stop/ target orders are immediately sent to the Trading service - connection gets interrupted after that ---> if market reaches the stop price the stop order get's filled, but the target order will not be cancelled , right? (c) In scenario 2 i would have to ask transact by phone to cancel the target order for me, right? |
| [2016-07-28 21:50:53] |
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(a) Scenario 1: Yes. (b) scenario 2: Yes. (c): Yes. One solution is to use the DTC Server feature and run Sierra Chart on a dedicated or virtual server in a reliable data center and connect to it with another instance of Sierra Chart. We are preparing documentation about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-29 06:11:08] |
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Refer to the documentation for this here: Attached Orders: Using DTC Server Feature for Reliable Server Side Attached Orders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-18 16:56:40] |
| User69055 - Posts: 23 |
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Hello Sierra Support! I was reading User352506 and the subsequent answer from Sierra Chart Engineering - Posts: 38551, just for clarification purposes. Will I be charged twice [one for VPN/Dedicated Server] and [one for local] set up OR is it an situation where I can have multiple instances of Sierra Chart(s) running at one cost/charge? Much obliged! |
| [2016-08-18 17:26:28] |
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You will not be charged twice. Refer to: http://www.sierrachart.com/index.php?page=doc/PurchaseInformation.php#Licensing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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