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Date/Time: Thu, 02 May 2024 20:13:56 +0000



Sierra Chart Download Problem

View Count: 1656

[2016-07-11 01:32:14]
User974476 - Posts: 1
My Sierra Charts icon disappeared from my desktop Friday. When I went into my programs, Sierra Chart was nowhere to be found. I downloaded the newest version Friday morning and saved the charts at the close of trading Friday. When I went to open Sierra Chart this evening (Sunday), once again the icon and program are nowhere to be found. I downloaded the program again. I have the charts opened, but once again there is no icon on my desktop and Sierra Chart is not listed in my programs

Thanks

Larry Tyler
[2016-07-11 01:58:46]
Sierra Chart Engineering - Posts: 104368
Go to this folder from your desktop:
C:\SierraChart\

Run the program named SierraChart.exe to start Sierra Chart.

To set up the shortcut, select Global Settings >> Create Desktop Shortcut.

We have no idea why the icon would be disappearing. Does not make sense to us. It is not something that Sierra Chart has any control over.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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