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Date/Time: Tue, 07 May 2024 19:59:05 +0000



Updated software and Sierra will not boot

View Count: 628

[2016-07-07 13:51:21]
User925659 - Posts: 39
Hello,
I went to update to the newest version of Sierra to run the market depth history. The installer client stopped responding and crashed. I then attempted to load the update multiple times and now Sierra will not boot. I have had this issue since yesterday. I have tried multiple restarts of my machine, I have tried running the install client to update the software since and I can not get Sierra to boot. At this point I am at a lost. I do not use Sierra as my primary chart software but I do use Sierra for my DOM. Without Sierra loading I can not put on trades. Any guidance will be greatly appreciated/
[2016-07-07 16:17:11]
Sierra Chart - Max - Posts: 5607
Let us know if you are still having the problem.
Sierra Chart Support
Date Time Of Last Edit: 2016-07-07 16:17:40
[2016-07-07 17:08:12]
Sierra Chart Engineering - Posts: 104368
We see you are currently logged into Sierra Chart. So are you still having this problem?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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