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Date/Time: Tue, 30 Apr 2024 00:08:54 +0000



Order Delay

View Count: 575

[2016-07-01 00:30:10]
User847023 - Posts: 4
Everytime i try to do an order or cancel it or modify it theres is a delay and my connection have to reload the data. It takes way to much time, Im with rithmic trading btw...
[2016-07-01 07:17:01]
User36865 - Posts: 10
I have a similar problem. When I place order, data has been disconnected and SC reconnect.

Connection lost when limit order sent (Rithmic)
[2016-07-01 08:21:24]
Sierra Chart Engineering - Posts: 104368
We need to get the Rithmic log from you and ask Rithmic about this. Here are instructions:
https://www.sierrachart.com/index.php?page=doc/Rithmic.php#ProvideRithmicLogFileToSupport
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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