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Date/Time: Thu, 25 Apr 2024 22:07:45 +0000



Barchart.com extended tick data

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[2013-07-12 20:35:50]
User66297 - Posts: 12
Hello,
I am using Sierra charts with Barchart.com as the data provider. I have subscribed to their extended tick data for equities going back to 1 year (not the standard 1 month tick data package). However, from the message logs, I see that Sierra Charts is loading up Tick data only going back to 1 month from barchart and loading up Minute data for the rest.

How do I make sure tick data is loaded up going back to 1 year?

Thanks!
[2013-07-12 21:29:09]
Sierra Chart Engineering - Posts: 104368
We were not aware the Barchart data service had this, we will need to add support for this. We will have a new release out this evening.

After you update, you will need to follow through the instructions in help topic 42 here for this:
http://www.sierrachart.com/index.php?l=doc/helpdetails42.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-07-12 22:24:12]
User66297 - Posts: 12
Thanks for the quick reply and the fast fix!
[2013-07-13 04:50:45]
User66297 - Posts: 12
Thanks a lot for adding support for this so quickly! I do see tick data being loaded up now for the full year!
[2013-07-13 09:02:23]
Sierra Chart Engineering - Posts: 104368
OK
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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