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Date/Time: Wed, 24 Apr 2024 05:38:15 +0000



Zero Values in BidxAsk column Number bars at time of connect to data feed

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[2016-05-06 16:06:27]
SK - Posts: 33
This issue has been occurring every time , when connects to data feed.

I use InteractiveBrokers(IB) real account for my data feed. when I connect to the data feed after closing and reopening sierra there seems to zero values on previous 2 bars on my 5 min number bars chart. pls. see attached. This issue was there since I started to use the sierra few weeks ago.

Not sure if this is IB or Sierra. Pls advise.

Thanks
image2016-05-06_11-58-50.jpg / V - Attached On 2016-05-06 16:00:40 UTC - Size: 326.21 KB - 265 views
[2016-05-06 16:14:48]
Sierra Chart Engineering - Posts: 104368
Numbers Bars cannot be used with Interactive Brokers data.

They are going to be completely inaccurate.

You need to use the Sierra Chart exchange data feed:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-05-06 16:42:59]
SK - Posts: 33
Do you have equity and futures options data feed as well?
[2016-05-06 16:50:29]
Sierra Chart Engineering - Posts: 104368
No. But you can still receive that data from Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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