Support Board
Date/Time: Wed, 14 May 2025 20:14:59 +0000
connectivity
View Count: 749
| [2016-04-06 21:00:54] |
| User848740 - Posts: 12 |
|
I trade e mini futures with AMP. Data is CQG FIX Trading I Use a Count Down Timer study. Many times it freezes"0"AND THE CHART AND DOM remain frozen. The Green connection bar has not indicated a disconnect and is still Green. Some times I have to disconnect and then reconnect to bring the data flow awake. Sometimes I have to delete data and reload. Annoying at the least but could cause incorrect entries. Is this an AMP problem? Fred |
| [2016-04-06 22:45:36] |
| |
|
When you notice this problem, refer to help topic 3.4 to determine if there is no data being received from the data feed: https://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.4 If there is no data being received, then at that time before reconnecting to the data feed provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will ask CQG about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-06 22:46:14
|
To post a message in this thread, you need to log in with your Sierra Chart account: