Support Board
Date/Time: Wed, 14 May 2025 23:54:31 +0000
Post From: connectivity
| [2016-04-06 22:45:36] |
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When you notice this problem, refer to help topic 3.4 to determine if there is no data being received from the data feed: https://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.4 If there is no data being received, then at that time before reconnecting to the data feed provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will ask CQG about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-06 22:46:14
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