Support Board
Date/Time: Sun, 11 May 2025 19:47:10 +0000
Decimal shifting on update of some dailies
View Count: 692
| [2016-03-06 23:05:56] |
| rick e - Posts: 51 |
|
I have been having a problem with the decimal place shifting two places to the left on three contracts when I do a daily download of these particular dailies. I have been manually editing this for a while. KCK16, SBK16, and J6H16 are the culprits. Example: KCK16 would download 1.1585 instead of 115.85 and the same with the other two. All the other contracts are ok. Any ideas on this. Sincerely Rick
|
| [2016-03-07 18:58:39] |
| |
|
The decimal point position that you see is the default position as specified from the data provider. To make sure the decimal point position in a chart is set to the default, then follow the steps below: Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After that apply the settings to these charts as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps After this is done, if you want to change the decimal point position, then adjust all four of these settings in Chart >> Chart Settings: Advanced Settings 2 >> Real-Time Price Multiplier Advanced Settings 2 >> Historical Price Multiplier Main Settings >> Price Display Format Main Settings >> Tick Size You need to be certain these are all set correctly. It is not within the scope of Sierra Chart support to assist with these settings as the default settings are correct. If the default decimal point position is not correct, then then let Sierra Chart support know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-07 19:00:09
|
To post a message in this thread, you need to log in with your Sierra Chart account: